General Manager / Business Development
Intelligent Metal Construction ( IMC )
Total years of experience :20 years, 9 Months
Leadership Development · Business Process Improvement · Business Planning · Organizational Development · Project Management · Business Analysis · Business Strategy · Customer Relationship Management (CRM) · Contract Negotiation · Business Development
1- Plan, coordinate and manage all business operation to achieve corporate goals.
2-Develop and implement business plan for profitability.
3-Develop strategies to improve overall quality and productivity.
4-Ensure business sustainability.
5-Ensure the development of tactical programs to pursue targeted goals and objectives.
6-Review and develop budget preparation.
7-Evaluate the effectiveness of marketing plan.
8-Generate business cost and employee reports.
9-Address customer inquiries promptly and professionally and ensure customer satisfaction.
10-Identify business opportunities with new and existing customers.
11-Provide direction and guidance to employees in their assigned duties.
12-Coordinate the development of KPI’s for functions and direct reports.
13-Manage regular team meeting to discuss Business update, Employees issues and recommendations.
14-Ensure that employees follow company policies and procedures.
15-Manage administration, logistical, human resources and accounting to support company operation.
16-Provide guidance in employee recruitment, training, performance evaluation, promotion and termination activities.
17-Oversee Day-to-Day operations.
Strategic:
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Development of individual program budgets
• Investigate the economic condition of the market.
• Prepare a perfect business plan in accordance to the set goals and objectives.
• Understand the needs and requirements of the business growth plan.
• Explore new opportunities to achieve profit target.
• Study new marketing tactics and implement the same for marketing
• Leads the business development & Engineering department in developing the Business plan, budget and marketing strategy of the company
• Enhances the promotion of Design & Build concept with consultancies and developers
• Secures works for the company in a new industries to meet strategic objective
• Pre-qualifies the company with clients and consultancies as needed for its strategic growth
• Maintains an accurate picture of the market size and position of the competition
• Consider creative solutions to tender department that would reduce manpower requirements, cost and time furthermore distinguish the company from other competitors
• Ensure that Accounting Department requests are resolved and communicated in a timely manner to internal and external parties.
Operation:
o Develops and maintain strong relationship in the market with consultants, clients, and authorities
o Attends to customer calls and discussion regarding new inquiries
o Decide with the business development, engineering departments and General Manger on which quotations to focus on
o Supports Chief Estimator and Procurement department in negotiation with major suppliers and sub-contractor while tendering
o Supports Chief Estimator, Planning and cost control function for any required preliminary design, Project schedule and Manpower schedule
o Supports Chief Estimator and Account/Finance department with respect to Bank guarantee and insurance policies as required
o Supports Chief Estimator in the scope of work and tender documents to ensure that all work has been quoted accordingly
o Negotiate with Client / Consultant the commercial and technical terms of the tender/Contract
o Provide complete and systematic feedback on lost project to management
o Responsible for the company marketing statistic as well as the data accuracy.
o Maintain contract in coordination with the Operation Manger with client current job
o Responsible for the Kickoff meeting of new jobs and ensuring the proper transition of the job to all the relevant departments
o Coordination with accounts for the recovery of any outstanding and unused tender Bonds from bank
o Coordinates submission between relative department to manage resources
o Review tender ‘contract conditions’ to define risk and accordingly price and quality
o Responsible to obtain final signature on contract from client
• Initiate marketing strategies and coordinate actions to influence the market
• Clarify goals and reach agreement maintaining the interests of all parties
• Proactively develops and improve products and services
• Ability to discuss strategic and sensitive issues
• Understands clients' needs
• Build and maintain excellent relationships with colleagues and clients
• Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually
• Manage the proposal development process and maintain the time-lines for the proposal teams
• Coordinate with sponsors concerning size, standards, conditions and timing of research
• Develop draft proposals based on team meetings and discussions
• Maintain the Business Development databases
• Support marketing activities, including trade/ scientific shows, mailings, etc.
• Develops and implements strategic sales plans to accommodate corporate goals.
• Directs staffing, training, and performance evaluations to develop and control sales program.
• Directs channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals.
• Assigns sales territory to sales representatives.
• Analyzes and controls expenditures of division to conform to budgetary requirements expansion.
• Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base
•Build customer relationships for the purpose of Business development and sales.
•Assist sales directors and regional managers in identifying new opportunities and creating sales analysis for the assigned region.
•After sale service
•Customer satisfaction evaluation, plans, and follows through.
•Work with marketing to develop new products and services for business growth.
•Preparing the weekly and monthly reports
• After sale service
• Follow up the clients
• Troubleshooting
• Preparing the weekly and monthly technical reports