IMEA Fem Care Regional QA Leader, Global Technology line QA Leader & Innovation Center QA Leader
Procter & Gamble
Total years of experience :23 years, 0 Months
- Leading the Quality assurance PDCA for IMEA plants
- Leading the process control strategy across IMEA plants
- Leading globally a quality assurance for initiative
- Review and approve all validation of the new initiative
- Leading Quality assurance of innovation center
lead the quality Assurance in both WH and Fem Care departments
• Supervise and managed the quality team.
• Responsible for development and maintenance of quality policies.
• Promoted strategies and policies to improve the quality of the products of the company.
• Set targets for the team and saw to it that they are successfully achieved.
• Interacted with customers and clients to know about the quality of the company and their satisfaction from the company services.
• Led consumer & customer complaints and monitored their improvement.
• Led plant UPS workshops to solve the chronic issues across the plant.
• Led plant QIE workshops to solve the chronic issues lead to QI across the plant.
• Led the SQM ( Shelf quality measure )across the plant
• Conduct internal audit across the plant to improve the quality assurance.
• Qualified and audited our suppliers.
• Attend all design review meeting to provide the QA input
• Trainer for QA & You training and FTQ across the site
Lead QA for both FC/BC department to insure all 19 KE of QA is applicable and daily working on all system
achieve 100 % QAC on my departments
elimenate all quality defect from the line and from Trade survay or consumer complaint for both departments
create daily managment system to apply all critical quality items and goals
audit all KE owner on the plant
plant auditor
trainer on the plant for fundamental total quality
trainer on the plant for quality maintanance model
trainer on the plant for quality incident elimenation
trainer QA & you training
trainer across the plant UPS
tracking all quality result
lead all quality control team and QA leaders in both department FC/BC
conduct daily tour in my department to ensure QA/QC
attend global Call for consumer complaint
Lead SQM ( shelf quality measeur ) across cairo plant
lead CC system across cairo plant
• Led the Quality team 4 persons & Leading the implementation and improvement of the Quality assurance/Control program in different key elements across production
• Led the implementation of KE#4 Technical standard, KE #5 Standard operating procedures, KE#6 validation, KE#7 Pest control, KE# 14 Release, KE #16 Self improvement program, KE #17 Consumer/ Customer complaint, KE #18 Quality results and action plan
• Manage the training programs related to products
• Generated new strategies and plans for improving quality of the product
• Manage all other tasks daily tour, daily operation meeting, Quality DMS’s,
• Led QIE, QM workshop to solve the chronic quality issues
• Led the validation of new lines new formula card new material
• Led the implementation of IWS (Integrated Work System) in the beauty care.
• Led the loss analysis system in the beauty care.
• Led the QC team and coordinate their daily activities to ensure optimum resource planning and a fully motivated competent workforce. To take corrective action when necessary.
• Carry out QC tasks as required ensuring that the QC function performs effectively. The key performance indicator of this is level of non-conformity decisions made at customer delivery points and in store feedback.
• Monitor and enforce compliance and level of work standards across the QC functions. Ensure that jobs are carried out efficiently and paperwork is maintained accurately and in accordance with company and legislative standards.
• Led calibration system to ensure scales and other technical equipment are regularly checked and, where necessary, corrective action taken according to the predetermined schedule and appropriate records are maintained.
• Advice production staff on product information, usage, sort levels, percentage losses and rejections as required. Provide second opinions and check standards for consistency against specifications.
• Maintain consistent standards of operation in readiness for customer visits to the site at any time.
• Ensure Compliance to official standards and supermarket specifications.
• Ensure that QC areas are kept clean at all times and cleaning schedules are followed
• Conduct on daily basis analysis for Raw and Packing material with review the certificate of analysis for each material in. (one year)
• Conduct on daily basis analysis for beauty care sector finished product and give release for the batch.
• Owner validation, Calibration and Maintenance for Lab Equipment system (HPLC, GC, IR, UV, tensile tester Auto-Titrator and viscometer)
• Deliver Monthly Product Quality Measurement (PQM) report.
• Owner for Lab Standard operating procedures SOP’s
• Support the new initiatives by Lab analysis and advice to meet the targets of the new product
• Led the production team to Ensuring that the products are produced on time and are of good quality;
• Working with HR team and material planners to offer the resources needed.
• Review with finance team estimating costs.
• Monitoring the production processes and adjusting schedules as needed.
• Ensuring that health and safety guidelines are followed.
• Supervising and motivating a team of workers.
• Reviewing worker performance and identifying training needs
• Review with sales team the progress of installation and the consumer satisfaction
• Led the Quality team & Leading the implementation and improvement of the Quality assurance/Control program in different key elements across production
• Led the ISO implementation across the site
• Led the QC lab and mixing area
• Generated new strategies and plans for improving quality of the product
• Manage all other tasks daily tour, daily operation meeting, Quality DMS’s,
• Led the validation of new lines new formula card new material
1st student in my faculty for 1999 4th student across the 4 years with very good grade