Mohamed abdel mongy, Customer support

Mohamed abdel mongy

Customer support

Barclays Bank

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Accounting and Audit
Expérience
1 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 10 Mois

Customer support à Barclays Bank
  • Egypte - Le Caire
  • novembre 2017 à avril 2018

This job was a shift career for me and a great source of new experience Practice active listening - don’t interrupt customers, but engage them.Make sure you understand what they’re asking. Ask questions. You may have scripts and cues to read from, you should be cool juggling multiple tasks at work, you will need to think fast and be creative to solve

Assistant Store Manager à Sony
  • Egypte - Le Caire
  • juin 2017 à novembre 2017

Working as an assistant store manager to the sales team of IBS Sony branch that located
at Wadi Degla club. IBS Sony is a store that contain cellphone's
accessories and branded electronic devices. My role was managing and
handling the store through delegating the sales team to achieve their
assigned target. Moreover, I was responsible for organizing the time line
of employees as well as monitoring the sales and stocks of the store.
This job enhanced my management and leadership skills because of
leading a team to achieve a certain goal

Direct sales Support à Etisalat
  • Egypte - Le Caire
  • janvier 2017 à mai 2017

This job is having an enormous scope because it teaches me
independence in terms of making a sales plan and implementing it. To
explain, i was working with a team of four members who are
responsible for putting the plan, deciding the target market, and
convincing this market to buy the new lines of Etisalat. Moreover. This
job teaches me co-ordination and spirit which are two important factors
of a successful sales man

Sales Agent à Amer group
  • Egypte - Le Caire
  • juillet 2016 à décembre 2016

Working as a sales man in Amer Group gave me such information about
the real estate of all porto in the north coast as i was working to
convince people to buy the product of the company. In addition, i was
able to communicate with different people from different societies
because the target market of Amer group company was greatly
significant; therefore, this job added a new exposure to my negotiation
skills.

Éducation

Baccalauréat, Accounting and Audit
  • à Faculty of commerce Ain Shams university English section
  • mai 2016

Specialties & Skills

Innovative Problem Solver
Detail Orientation
Planning and Organizational Skills
Foreign Languages
Strong Communication Skills
LANGUAGES
MANAGEMENT
MICROSOFT EXCEL
ONLINE RESEARCH
ORGANIZATIONAL SKILLS
PRESENTATION SKILLS
PUBLIC SPEAKING

Langues

Arabe
Langue Maternelle
Anglais
Expert