SERVICE DELIVERY MANAGER
EDOC SOLUTIONS
مجموع سنوات الخبرة :22 years, 3 أشهر
Designation Chronology:
• JAN 2012 - Present : Service Delivery Manager.
• JAN, 2008- DEC 2011: Senior Business Processes Consultant/ Development Team Leader / Pre Sales Activities.
• JAN, 2007-DEC, 2007: System Analyst.
• SEP, 2004 - DEC, 2006: Software Developer.
Highlights:
• Designated official responsible to the top management for all functionality associated with the development office/section.
• Deputed to incept the projects start-ups.
• Successfully developed web applications and desktop applications.
• Successfully leaded development team.
• Successfully developed systems integration with ECM solutions (IBM FileNet and EMC Documentum).
• Successfully Conducting Presentations, Systems Demonstrations, and Pre Sales Activities.
• Successfully create technical proposals, solutions architects, projects plans, and projects SOWs.
1. Teaching network courses / materials.
2. Technical Consultant for network installations.
A. Passive Components.
B. Active Components.
C. OS Installation and Configuration.
D. Directory Services / DNS Configuration.
E. Network ACLs Configuration
In the mentioned area, I have worked and accomplished the following:
1. Linux Administration.
2. Network Programming ( Client / Server ) Organizational Messenger Program.
3. Arabic Poet Formatting Application : where the program accepts .txt file containing Arabic poet, and reformat it into two types of standard Arabic Poet Formats.
4. Library Admin System.
TA with the following Responsibilities:
1. Students' program activities Follow up using C++ & RDBMS using ORACLE.
2. Practical Exams provider.
3. Students' Progress Sheet maintenance.
4. Helping collage students' on selecting the end of academic year annual projects' subjects, following up, and discussions.
1. Developing enterprise database application, using ORACLE 6i.
2. Developing GUI Apps using MS VB 6.
3. Participating the company's employees technical improvement program sessions.
4. Participating on the Company's Sales Session to improve the programs's user experience and develop applications more friendly users interface.
TA with the following Responsibilities:
1. Students' program activities Follow up for C/C++ & Computer Graphics.
2. Practical Exams provider.
3. Students' Progress Sheet maintenance.
4. Helping collage students' on selecting the end of academic year annual projects' subjects, following up, and discussions.
Master Degree of computer science Gezira University SUDAN Main subjects: Internet and computer networking Networking security Software engineering Unix OS Unix System Programming OOP Advance DBMS
Post Graduate Diploma of Computer Science. Major Specialism: 1. Network Engineering. 2. RDMS 3. Software Engineering 4. Computer Graphics.
BSC of Engineering (Civil) Major Activities: 1. Building Engineering Programs A. Water Treatment Plants Builder, it's a program that calculates the required (Spaces, Components, Layouts) to construct Water Treatment Plants based in the given Data. outputs are in form of tables. B. Remote Sensors Program, where the program uses GIS data / incorporate that data to help on constructing water dams.