Head of IT
M2 Developments
Total years of experience :24 years, 8 Months
Leading and managing the implementation of SAP across the group. The implementation of S/4HANA covers 3 affiliate companies for real estate development, constructions, and facility management. The scope covers finance, procurement, inventory, projects, real estate, and CRM functions,
Setting IT Department plans, budget and resources and ensuring the alignment with the company's strategy and direction.
Shaping the IT strategies and plans according to business needs. Translating these plans into realistic consolidated budget.
Setting policies and procedures for the IT services along with the supporting organization structure.
Introducing IT as a service with Service Level Agreements, moving towards Information Technology Infrastructure Library (ITIL) standard compliant IT operations.
Managing all IT projects through all phases of the project lifecycle, from scoping and initial planning through go-live and Post Implementation Reviews (PIR).
Assessing and deploying all changes and new implementations needed for the operations of the IT, whether the change will be in hardware, software, or the processes.
Developing and maintaining system recovery to protect and safeguard the IT capital of the Company.
Establishing newly introduced IT department in the context of scattered legacy systems in one of the potential key players in the booming real estate sector.
Managing the implementation of SAP S/4HANA for the company wide solution, covering finance, procurement, inventory, projects, real estate, and CRM.
Managing the migration of the IT services to be cloud-based.
Introducing IT as a service with Service Level Agreements, moving towards Information Technology Infrastructure Library (ITIL) standard compliant IT operations.
Member of the IT Management Committee that sets the strategic directions, policies and procedures of the IT sector.
Establishing and leading the newly introduced department: ERP Operations. Setting the department’s mission, vision, structure and KPIs, aligning with the IT sector and business goals and objectives.
Leading and managing a team of professionals, in Oracle ERP and Business Intelligence, with different levels of seniority and wide range of technical and functional experience covering almost all Oracle EBS modules.
Establishing all required processes and aligning all parties with the new department and its responsibilities.
Working with the Solutions and Software Development departments to provide solutions for business requirements, enhance existing business process, and provide on-going support for the business.
Providing support to main sectors of the company:
Commercial Sector: Business processes and departments served include Trade Sales, Retail Sales, Sales Operations, Logistics, Finance, Purchasing, Marketing and HR.
Industrial Sector: Business processes and departments served include Manufacturing, Supply Chain Management, Production, Inventory Management, Purchasing, Quality Control, and Finance.
Implementing the main business cycles: Order to Cash, Asset to Depreciate, Procure to Pay, Demand to Build, Inventory to Fulfilment, and Accounting to Financial Reports.
Using Oracle ABF methodology, ERP Operations department is responsible for implementing Oracle E-Business Suite and Business Intelligence during the following phases:
Working closely with the business as a business partner identifying the gaps between the provided solution and the real-life business processes, introducing these gaps as opportunities of enhancement to implemented cycles.
Increasing the efficiency and usability of all IT systems through analyzing the incidents raised by end users and determining the corresponding optimal solution.
- Leading and managing an IT department composed of Project Management, Applications Implementation and Support, and Infrastructure and Support sections.
- Setting IT Department plans, budget and resources and ensuring the alignment with the Group's strategy and direction
- Introducing and supporting IT operations for 6 companies diversified in business. Sectors served include Constructions, Petroleum and Industrial Services, Export, Dairy, Holding company, and Real Estate
- Shaping the IT strategies and plans according to business needs per each company. Translating these plans into realistic consolidated budget
- Introducing IT as a service with Service Level Agreements, moving towards Information Technology Infrastructure Library (ITIL) standard compliant IT operations
- Developing IT policies, procedures and processes in order to support the IT goals and objectives that, in turn, support the Group’s goals and objectives.
- Managing all IT projects, across all companies of the group, through all phases of the project lifecycle, from scoping and initial planning through go-live and Post Implementation Reviews (PIR).
- Introducing IT services in the form of Software as a Service (SaaS) to external company. IT services provided include Email, ERP Modules, and Sales system that serves mobile sales too.
- Assessing and deploying all changes and new implementations needed for the operations of the IT, whether the change will be in hardware, software, or the processes.
- Developing and maintaining system recovery to protect and safeguard the IT capital of the Company.
- Participating heavily in business operations optimization through understanding, evaluating and restructuring business cycles.
- Leading and managing a team of business analysts and developers in hybrid environment.
- Implementing and supporting systems using both Oracle E-business Suite and Microsoft Dynamics AX. This is accompanied with .NET tools as a front end interface.
- Managing and supporting functional and technical teams in implementing different systems across our companies. These systems range from standard ERP modules (Financial, Manufacturing, and Supply Chain) to tailored systems that satisfy the needs of our customers.
- Developing plans and milestones for the projects under implementation and/or deployment.
- Developing and maintaining KPIs for the Applications section and its members of our IT Department.
- Managing third-party software providers.
- Implementing the ERP concepts, both in the managerial path and computer path, for the operation management planning and operation management execution parts of the ERP
- Analyzing the supply chain and manufacturing processes of IBSF (International company for Boilers and Steel Fabrication), one of IGI companies
- Implementing Supply Chain processes of IBSF using Microsoft Dynamics AX
- Analyzing the manufacturing and sales processes of Beyti Company, specialized in dairy products, one of IGI companies
- Training users on the newly introduced ERP system, Microsoft Dynamics AX
- Perform maintenance and customer support tasks for the Supply Chain Management implemented using Oracle E-Business Suite
- Responsible for implementing and maintaining variety of modules(Oracle Process Manufacturing (OPM) Inventory, Production, Planning, Quality, Purchasing, and Order Fulfillment)
- Responsible for integrating Level II with Oracle Process Manufacturing Execution
- Responsible for integrating General Maintenance System with Oracle Order Fulfillment
- Applied a customization in Oracle AR that handles the Credit Limit for customers
- Used Oracle Discoverer to report many reports in different Oracle Applications modules
- Used Oracle Sales Analyzer to develop Managerial reports
- Implements customizations on Oracle Process Manufacturing Inventory Item Master & Discrete Item Master
- Designed and implemented a new application for the Legal Department
- Participated in designing and developing the library of the company
- Participated in gathering user requirements, analysis and implementation of some systems (e.g. Saudi Personnel & Payroll System)
Bachelor of Communications and Electronics - Faculty of Engineering