Mohamed Abdu, IT Consultant/Admin/Support

Mohamed Abdu

IT Consultant/Admin/Support

Ministry of education kuwait

Location
Egypt
Education
Bachelor's degree, Computer Engineering
Experience
21 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 5 Months

IT Consultant/Admin/Support at Ministry of education kuwait
  • Kuwait - Al Kuwait
  • October 2008 to May 2018

working in MOE(ministry of education) Kuwait as senior Microsoft IT consultant
- supporting more than 500, 000 users in active directory for HQ & Remate EAs, Schools with 800 RODC servers and 10 writable DC in HQ
- managing MOE datacenter which includes 1000 physical servers & 100 virtual servers, more than 2000 virtual machines in schools running RODC AD, SCCM 2012 DB, file servers, ISA, TMG
- managing AD replications
- supporting exchange mufti cluster environment
- using sccm 2012 for OS deployment and patching, reporting, ....
- supporting exchange server 2007/2013
- supporting file share (DFS) for all MOE, DNS, Wins, DHCP,
- supporting SCOM 2007 and customization according to MOE requirements
- supporting SCCM 2012 for OSD, Updates, SW Deploy, .....

- using new virtualization hyper-v in all MOE servers to best utilize MOE
Servers in new projects - migrate non utilized servers to VM
- implement Microsoft Remote App for MOE remote branches and change MOE DB from distributed to centralized.
- Implement & supporting OCS 2007
- supporting Active directory NT4, 2000, 2003, 2008, 2012

- supporting Symantec backup exec with Tape Library
- Implement & supporting Microsoft data protection manger server DPM 2007/2010
- writing software and hardware specification& requirements for tenders and
Direct buy
-migrate MOE SCCM 2007 to SCCM 2012 which supporting more than 50, 000 clients
- build and plan DR for MOE servers Symantec backup exec system recovery
- train MOE engineers for newly implemented projects
- worked for infrastructure tender for MOE, Antivirus tender and finger print tenders and laptop tender for each student
- working as 2'nd level support for MOE engineers staff
- implement OCS 2007 for MOE
-implement hyper-v for MOE servers
- upgrade MOE servers patch updates from non to WSUS to SCCM
- support Symantec mail security appliance
- controlling main MOE DNS servers for all MOE HQ, EA, Schools
- controlling main MOE DHCP servers with several scopes and super scopes
- monitoring all MOE servers with SCOM 2007 and link messages from scom to ocs for support engineers for alerting (service stop, server down, no backup, ...)
-worked with Microsoft for new infrastructure design
-upgrade MOE huge System center configuration manager migration to sccm 2012R2 with 370 remote sites
-implementing SQL 2008 cluster for MOE portal, NLB share point farm servers
- SQL 2014 cluster fo MOE website
-planning & implementing MOE tenders (portal, tablet project for every student, infrastructure , ...)
- planning & managing to deploy 82, 000 tablets for every students&teachers
- Managing more than 50, 000 desktops on all MOE Admin buildings & schools , responsible for all image creation deployment, ....
- managing AV for all MOE desktops

Network Manager at KCREC Haswai Group
  • Kuwait - Al Kuwait
  • June 2008 to October 2008

planning and designing network for Al-Haswai group inside and outside Kuwait
- working in al-messilah beach hotel tender for evaluating company proposals and working on network design for 400 rooms hotel wifi, lan, ....
- implementing mail system(exchange 2003) for al-hasawi group
- applying restriction policy for end-users through group policy
- implementing managed AV solution for Hasawi group
- implementing Microsoft ISA 2006 server for all company
- moving company mailboxes from hosted services to internal secured servers
- install and configure citrix for Hasawi group Bahrain, UAE to run oracle application from Kuwait
-

Microsoft IT Consultant at InfoCenter
  • Kuwait - Al Kuwait
  • February 2008 to September 2008

- Implement Microsoft projec through info-center(Microsoft gold partner) upgrading active directory, Exchange server, ISA servers, RMS, ............)

- Troubleshoot, support and implement Microsoft projects for banking sector BKME Exchange, ISA
- Troubleshoot and support ministry of education project (upgrade from NT to 2003) three month project
- support & implement and troubleshooting for ( exchange2003/2007, RMS, OCS 2007, AD2003, AD2000, AD2008, NT4, . ...)
-

Senior Network Admin at Union Trading Company
  • Kuwait - Al Kuwait
  • August 2003 to January 2008

Senior Network/system administrator for UTC network
• Exchange 2000 /2003 administration and configuration & upgrade
• SMS 2003 administration
• Active directory support & administration 2000/2003
• Microsoft ISA 2000/2004/2006 server support & upgrade
• PC support
• Cisco switches & routers support
• Administering Symantec 5110 firewall , Symantec antivirus corporate edition and Symantec antivirus for exchange server
• Disaster recovery plan for UTC, Planning for company security, policies and updates
• Implementing UTC time attendance project(Sagem)
• Complete backup planning for all company HO & showroom .
• Upgrade UTC network from windows 2000 to windows 2003 server. and upgrading clients from NT4 WS to XP to vista
• Upgrading exchange server from exchange 2000 to exchange 2003
• Monitoring network performance and keep up to date updates servers and workstations
• keep updated documents for company network policy & network rules
• installing updated patches for all network (MS-SUS)
• I have Achieved SMI (supported Microsoft infrastructure) certificate from info-center for UTC network year 2007, Which certify company network to be as Microsoft Standard

Network/system Admin at kuwait Nation Marketing co.
  • Kuwait - Al Kuwait
  • January 2001 to July 2003

Network administrator responsible of maintenance for company computers,
Network and servers.
system administer for Microsoft windows NT4 servers, MS-exchange 5.5, exchange
2000 server, MS-proxy server and MS-sql v7 server.
I handle all backup jobs for all servers
company network is mixed network between windows nt4 and windows 2000 server. - Windows xp as workstation
I handle all the purchasing for any new computer or servers
Also, I have good experience on Cisco switches and routers
Upgrading company network to windows 2000 server, exchange 2000 ISA
Server, SQL 2000 server.

System Engineer at Hamad Abdullah Essa
  • Kuwait - Al Kuwait
  • January 1999 to September 2001

MOI - Ministry of interior


Responsible about contract on ministry of interior, Pc contract
And Mainframe accessories (terminal, controllers, multiplexers...)
Contract, network in and outside calls support.


MEW - ministry of electricity and water


Support and install farabi for mainframe, troubleshooting servers and network
Computers installation and maintenance
Installing new network points for the ministry, configuring internet
Connections, mailing system

System Engineer at El-Othman & Sarraf computer systems
  • Kuwait - Al Kuwait
  • January 1997 to November 1999

Pc troubleshooting and repairing of personal computers, support for
Customer service clients
Give support to customer support and help desk
Support for printers (Epson, Hp...)
Troubleshooting corporate computers and servers
install & configure end-users computers and corporate systems
give support for help-desk

Education

Bachelor's degree, Computer Engineering
  • at Benha Faculty Of Engineering
  • June 1995

Bsc Electronics & Computer Engineering

Specialties & Skills

Active Directory
Hyper V
hyper-v
exchange 2010
SCOM 2007
exchange 2007
windows 7/vista/xp
windows 2003 server
SQL 2000/2005/2008
windows 2008 server
exchange 2003
OCS 2007
Active Directory
Windows nt4
tender specs write
microsoft remote-app
windows 2000
Azure certified
Microsoft Azure infrastructure Solution Certified
exchange 2016
mcse productivity
active directory administration
SCCm2007/2012
cisco router & switches
Administering Microsoft SQL Server 2012/2014 Databases
vulnerability management
cyber security
security
vulnerability assessment
system administration
Microsoft 365 Certified: Enterprise Administrator Expert
computer hardware troubleshooting
office 365

Languages

Arabic
Expert
English
Expert

Training and Certifications

CEH V11 (Certificate)
Date Attended:
June 2021
Certified Ethical Hacker v11 (Training)
Training Institute:
Messit
Date Attended:
December 2020
Duration:
40 hours
Microsoft 365 Certified: Enterprise Administrator Expert (Certificate)
Date Attended:
September 2020
Attend PMP training course at new-horizon (Training)
Training Institute:
newhorizon
MCSE -Microsoft certified system Eng. completed the MCSE NT4 course at info center. (Training)
Training Institute:
infocenter
MCSE -Microsoft certified system Eng. completed the MCSE 2000 course at info center. (Training)
Training Institute:
infocenter
MCSA -Microsoft certified system Administrator certified (Certificate)
Microsoft Certified Solutions Associate (MCSA) Windows Server 2008 certification (Certificate)
MCSE -Microsoft certified system Eng. completed the MCSE 2003 course at info center (Training)
Training Institute:
infocenter
MCTS Windows Server Virtualization, Configuring (Certificate)
MCTS Office communication server 2007. (Certificate)
MCTS Microsoft Certified Technology Specialist Microsoft® System Center Configuration Manager, Confi (Certificate)
MCTS Microsoft System Center Operation manager (Certificate)
MCTS Microsoft exchange server 2010, Configuring (Certificate)
MCTS Microsoft Exchange Server 2007, Configuration (Certificate)
MCTS Windows Server 2008 Active Directory, Configuration (Certificate)
MCTS Windows Server 2008 Network Infrastructure, Configuration (Certificate)
Implementing Microsoft Azure Infrastructure Solutions certified (Certificate)
Exchange 2016 Certified Configure & Design (Certificate)
MCTS Microsoft Certified Technology Specialist Microsoft® System Center Operations Manager, Configur (Certificate)
MCSE Microsoft Certified Solutions Expert: Productivity (Certificate)
Date Attended:
November 2018
MCSE Microsoft Certified Solutions Expert: Cloud Platform and infrastructure (Certificate)
Administering Microsoft SQL Server 2012/2014 Databases (Certificate)
Date Attended:
February 2019
ccna (Training)
Training Institute:
infocenter
mcitp enterprise admin (Certificate)
Date Attended:
January 2010
Valid Until:
October 2010
mcse (Certificate)
Date Attended:
March 2009
Valid Until:
August 2009