MOHAMED ABDELAAL

Corporate Sales

Manage accounts worth 2M $ in annual revenue (Chevron - G4S - Worley Parson - Ericsson - Huawei and many other local corporates).

The first point of contact for large specialized, high end or multinational corporate enquirers.

Develop an account plan for existing customers to maintain relationships and increase the gross margin.

Identify and contact potential customers and present the appropriate product and/or service as a solution to their needs.

Gather information and create sales plans for potential new corporate customers.

Work autonomously to implement the account / sales plans.

Develop written proposals with SLA.

Cooperate with Marketing by providing inputs into product design to be tailored to customer needs.

Support the training delivered by the Sales Operations team, as required, relating to their customers' chosen telecommunication solutions.

Achieve Voice Line and Data targets as determined by the Corporate Sales Manager.

Achieve targets for number of new closed deals as determined by the Corporate Sales Manager.

Achieve revenue targets as determined by the Corporate Sales Manager.

Take all opportunities for cross selling of products and services to increase sales volume and profitability.

Help Collections, if needed by contacting customers for overdue payments, to avoid potential exposure through the normal billing system.

Manage new and existing Corporate accounts through ongoing relationship building and follow-up to ensure the service is meeting expectations.

Consult with customers after sale / signed contracts to resolve problems and to provide ongoing support.

Ongoing review of information regarding new products, innovations, competitors and market conditions to be able to advise customers accordingly.

Present to existing customers the benefits and values of new solutions that are on offer to improve revenue targets.

Follow-up on more complex queries with appropriate operational staff and ensure the potential customer is provided with the information as soon as possible.

Guide corporate account subscribers through various procedures lodging applications.

Activate lines for approved subscribers through the dedicated Business Accounts facility to avoid possible long lead times in the main system.

Manage relationships with relevant departments within OoredooTelecom who assist in the process of finding solutions to complex customer problems
Staff

Providing on the job coaching and support to Account Managers, as required to ensure that knowledge is shared and sales skills are developed.

Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors

Compiling and analyzing sales figures

Reporting back to senior managers

Developing sales strategies and setting sales targets

Achievements:

• Instrumental in achieving formal recognition as the top salesman in August 2006.

• Efficiently partook in establishing business plans for red sea provision.

Key Responsibilities:

• Designing, implementing and supervising sales related operations and customer support systems existing in the company, whilst ensuring strict adherence to organizational policies and procedures.

• Researching on new business trends and converted company provided leads into clients for the purpose of selling internet and print advertising products of the company.

• Consultingd with management to gain pertinent information about the business, potential markets, threats and opportunities, current advertising and the resultant success, communicated with the management about the role of internet advertising for acquiring new customers and retaining existing clientele.

• Preparing sample visuals, design layouts and value proving background information for recommending advertising programs customized to meet the needs of each business, thus drafting forms, letters and executing contracts for the company.

• Spearheading sales administration by undertaking several sales initiatives and amplified the profitability of the branch by developing new clientele and retaining existing accounts.

• Keeping abreast of latest market dynamics and competitor initiatives by utilizing the potential of the same to respond to the distinctive needs of the organization.