Manager Loss Prevention & Compliance
Tamimi Markets
Total years of experience :16 years, 6 Months
Major Accomplishment
• Primary objectives: Control Shrinkage and preventing loss through Fraud investigation
• Fraud Investigation - Detecting Internal thefts, deterrent of External Thefts, Monitoring Loyalty Card Abuse, reviewing POS reports & Monitoring Bulk sale process.
• Monitor and reviewing CCTV for loss, suspicious activities and incidents.
• Conducting surveillance to detect loss in distribution environment at warehouse.
• Performing random searches and investigate suspicious behavior within the company.
• Store shrinkage Review visit and evaluate the store shrinkage control and risk area’s and report to Top management,
• Distress process monitoring on daily basis in SAP (Admin error & suspicious movement will be highlighted to concern team and spot check to high shrinkage stores
• Monitoring stock movement of SAP on daily basis, to identify Admin error and rectify the system issue, negative stock issues & wrong system postings
• Monitoring Stock take process and identifying/verification of SOP adherence and post stock take analysis.
• Conducting physical security checks to inspect employees' personal property ensuring that prohibited items are not brought into building/camp
• Monitoring sales transactions of Bulk sales, to avoid margin loss
• Verifying DC transports invoices on monthly basis to identifying the transport utilization while distribution & auditing cubic space utilization while uploading the pallets for transferring stocks
• Supporting store discrepancy details and investigating and identifying the issues/loading stock missing details
• Document verification as per guidelines of facility/safety team, Fire and safety & Genset service details on monthly/Quarterly basis
• Support, Assisting and advising of “High Shrinkage store” and providing support to control store shrinkage reduction,
• Workshop and Training: Inventory Control areas, Cash management & Shrinkage/theft control.
• Gathered and prepared reports on daily & Quarterly basis Business Update Report to Directors & Top Management.
Major Accomplishment
• Primary objectives of Shrinkage Control and preventing loss
• Shrinkage Review and evaluate the store status in Shrinkage control area’s
• Data analytics of ER tools with related with OrPos backend System & Stock Operation Reports
• Monitoring Stock take process and identifying/verification of GSOP status and analysis of post stock take results
• Support, Assisting and advising of “Focus High Shrinkage store” and providing Status/update of level of achievements with shrinkage norms
• Analysis of store Incident Reports (Internal & External Theft), follow-up with corrective actions End to End
• Fraud Investigation with the source of Whistle Blower communication and exceptional transactions
• Support training Program to Store Operation team (Shrinkage control workshop)
• Monthly activity of preparing report for Business Update Report and Quarterly for audit committee presentation
Retail Store audit functions, challenged by resources and budgets limitations, multiple business locations and regulatory reforms, are turning to technology to manage the often vast quantity of informations associated with store audits.
Major Accomplishment
● Perform and control the full audit cycle including risk management and control management over business operations effectiveness, financial reliability and compliance with all applicable directives and regulations of operations.
● Obtain, analyze and evaluate accounting & operation documentation at store level,
● Identity loopholes and recommend risk aversion measures and cost savings,
● Verifying the accounting ledgers, sales transactions, Safety regulations & Local law guidelines,
● Document process and prepare audit findings
● Finalize the draft report and discussed with Store and Area managers,
● Release the Draft report of Audit.
conducting stock takes in future group stores
Nature of Work in Stock Audits:
Planning for stock take schedule & collecting approval form Head,
Visiting the stores one day before for giving stock take requirements,
Pre Stock take process (Trade & Non Trading items identification)2
Stock Take Process Briefing with Team,
Monitoring the Stock take process,
Rectifying the deviation about process & gaps,
Upload and Reconciliation the negative & positive stock,
Adjusting the physical stocks in system,
Finalize the report with Qty, Cost value and selling value.
Stock Audit Executive
Ensure that the needs of customers are being satisfied, service level of aim is to provide excellently and promote the organization products or idea’s thought out the work.
Major Accomplishment
● Providing help and advice to customers using organization’s products or services.
● Communicating courteously with customers by telephone, email and face to face,
● Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants,
● Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill,
● Issuing refunds or compensation to customers,
● Keeping accurate records of discussions or correspondence with customers.
Human Relation and Financial Management
Business Administration