Mohamed Abourafia, Network Services & Operations Manager , CCIE

Mohamed Abourafia

Network Services & Operations Manager , CCIE

SITA

Lieu
Arabie Saoudite - Jeddah
Éducation
Master, Communications and Electronics Engineering
Expérience
15 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 8 Mois

Network Services & Operations Manager , CCIE à SITA
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis août 2016

Team Lead, Design, Install, Configure, Troubleshoot, Documentation, and overall technical support of the SITA clients network infrastructure including Routing, Switching, Security, and wireless network technologies.
Provides technical direction for the development, design and systems integration for client engagement from definition phase through to implementation.
Applies significant knowledge of industry trends and developments to improve service to our clients.
Easily recognizes system deficiencies and implements effective solutions.
Create and execute development plans as appropriate to meet changing needs requirements.
Keeps the management informed of status of development effort and serves as liaison between design team and project manager.
Communicates and enforces design and technical standards.
Performs design and solution reviews and mentor’s operation team KPIs and SLAs.
Lead internal projects to improve service.
Take responsibility for the day-to-day operation of the team, providing overall guidance and supervision.

Senior Network and Security Engineer à Jeraisy for Computer & Communication Services
  • Arabie Saoudite - Jeddah
  • décembre 2014 à août 2016

Site Survey, Design HLD & LLD, Build-out, Install, Configure, Maintenance, Documentation, and overall support of the client's IT infrastructure including Routing, Switching, Voice, Security, Servers and 802.11 Wireless technologies.

IT Infrastructure Engineer à Dr. Erfan & Bagedo General Hospital.
  • Arabie Saoudite - Jeddah
  • avril 2012 à décembre 2014

Install, Configure, Troubleshoot, Documentation, and overall technical support of the EBGH network infrastructure including Routing, Switching, Voice, Security, IPTV, IPCam, DHCP Server, NVR, Billing Server, Data Center management and wireless network technologies.

Network & Systems Engineer à Vision Projects Company
  • Arabie Saoudite - Jeddah
  • avril 2011 à avril 2012

Site Survey, Design, Build-out, Install, Configure, Maintenance, Documentation, and overall support of the client's IT infrastructure including Routing, Switching, Voice, Security, Servers and 802.11 Wireless technologies.

Instructor à N.E.N Training Center
  • Egypte - Le Caire
  • septembre 2008 à avril 2011

Wireless Networks, Telecommunications and Network courses instructor.

Sales Engineer à : Global Trade
  • Egypte - Le Caire
  • janvier 2009 à avril 2011

Prepare and deliver technical presentations explaining products or services to customers and prospective customers
•Interact with customers and engineers to assess equipment needs and to determine system requirements
•Collaborate with sales teams to understand customer requirements and provide sales support
•Secure and renew orders and arrange delivery
•Plan and modify products to meet customer needs
•Help clients solve problems with installed equipment

Éducation

Master, Communications and Electronics Engineering
  • à Arab Academy for Science, Technology and Maritime Transport
  • février 2011

Graduated Master of Science with Honors in Telecommunication & Electronics Engineering. Studies Program: 4 semester, focus on Mobile and networking engineering. Graduation thesis with Dissertation titled “A Novel SC-FDMA Transceiver using Wavelet Packet for PAPR Reduction and Spectral Efficiency Improvement. ”.

Baccalauréat, Communications and Electronics Engineering
  • à Misr University for Science and Technology
  • février 2008

Graduated Bachelor degree in Electrical Engineering specialist in Telecommunication & Electronics. Studies Program: 10 semester. Graduation Project: Mobile Phone Suppressor with sending high power amplifier to jam Mobile signals GSM and 3G frequencies.

Etudes secondaires ou équivalent, Sciences
  • à Al Haramain Secondary School
  • juin 2002

High School with major science.

Specialties & Skills

IT Management
IT Project Management
IT Operations
Network Security
Cisco Certified Internetwork Expert CCIE
ATTENTION TO DETAIL
CUSTOMER RELATIONS
DOCUMENTATION
MICROSOFT Office
Team Lead
Reporting
Security
Network Design
Communication Skills

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

CWNA (Formation)
Institut de formation:
N.E.N
Date de la formation:
January 2008
Durée:
60 heures
CCIE Security Written (Certificat)
Date de la formation:
June 2017
CCNA Voice (Certificat)
Date de la formation:
June 2012
Valide jusqu'à:
October 2019
CCNA (Certificat)
Date de la formation:
January 2008
Valide jusqu'à:
October 2019
CCNP (Certificat)
Date de la formation:
January 2015
Valide jusqu'à:
October 2019
CCDP (Certificat)
Date de la formation:
December 2015
Valide jusqu'à:
October 2019
CCIE Routing & Switching (Certificat)
Date de la formation:
October 2015
Valide jusqu'à:
October 2019

Loisirs

  • Swimming