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mohamed abd elhamed ahmed, Service advisor

mohamed abd elhamed ahmed

Service advisor·Abou Ghaly Motors

Egypt

Bachelor's degree,

Work experience

Total years of experience: 22 years, 3 months

Service advisor

September 2009 - Present

Abou Ghaly Motors

Cairo, Egypt

September 2009 - Present

Job Description:
I receive the car and listen to the Customer complain and open job card filling with all customer concern then assign the car to the workshop and after complete the repair. I deliver the car to the customer.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Part sales advisor

September 2009 - Present

أبوغالي موتورز

Cairo, Egypt

September 2009 - Present

• Abou Ghaly Motors


Position: Part sales advisor from December / 2013 from now
Job Description:
1. Making out sales invoice.
2. Reply on job orders.
3. Working by AS400 & SAP program.
4. Order unavailable parts for customer.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Service advisor

September 2009 - December 2013

Abou Ghaly Motors

Egypt

September 2009 - December 2013

• Abou Ghaly Motors
Position: Service advisor from September/2009 Till December/2013
Job Description: I receive the car and listen to the Customer complain and open job card filling with all customer concern then assign the car to the workshop and after complete the repair. I deliver the car to the customer.
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

General Account

September 2005 - September 2009

Middle East Chemicals Company

Cairo, Egypt

September 2005 - September 2009

• Middle East Chemicals Company
Position: General Account from September/2005 Till September /2009
Job Description: - Worked as account audit the customer invoices.
- Store taking controller of the ware houses.
- Store taking the treasury.
- Store taking the goods in cars.
- Closing the balance sheets in the end of the month.
Company industry:
Pharmaceutical Manufacturing
Job role:
Accounting and Auditing

computers data entry & hardware & software

April 2005 - June 2007

International Fine Products S.A.E

Cairo, Egypt

April 2005 - June 2007

• The company's International Fine Products S.A.E April/2005 Till June 2007

Position: computers data entry & hardware & software.
Company industry:
Telecommunications
Job role:
Management

General Account

April 2004 - May 2005

Helwan factory for transportation preparing

Cairo, Egypt

April 2004 - May 2005

• Helwan factory for transportation preparing April/2004 Till May 2005
Position: General Account
Job Description: 1. Receive Items.
2. Control Stores.
3. Receive Requisitions and posting.
4. Make Invoices.
5. Follow up Payment.
6. Receive Payment (Cash, Checks, Bank Transfer)
7. Monthly Inventory.
8. Month End Closing.
Company industry:
Automotive Dealership & Distributor
Job role:
Accounting and Auditing

Education

Institute of Computer & Commercial Sciences

January 2002

January 2002

Bachelor's degree

BSC. Institute of Computer & Commercial Sciences 2002

Skills

AS400

Expert

AUDIT

Expert

BALANCE SHEETS

Expert

CASH

Intermediate

CLOSING

DATA ENTRY

Expert

GENERAL ACCOUNT

INVENTORY

Intermediate

INVOICES

POSTING

Intermediate

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
YAT professional Diploma in programming
Jun 2008