Mohamed Adel Elsaied,

Mohamed Adel Elsaied

Meraas holding company

Location
United Arab Emirates
Education
High school or equivalent, Faculty of law
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

at Meraas holding company
  • United Arab Emirates
  • My current job since November 2019

for clients and customers and ensure that customers are satisfied with services, and features.
•Explain, operate and assist our guest.
•Cultivated strong value-added relationships with customers and drove business development by delivering product knowledge.
•supports customers by providing helpful information, answering questions, and responding to complaints.

Customer Service Representative at meraas holding company
  • United Arab Emirates
  • June 2018 to November 2019

( 1 year 5 month )
•Duties :
•Cultivated strong value-added relationships with customers and drove business development by delivering product knowledge.
•Guaranteed positive customer experiences and resolved all customer complaints
•Explain, operate and assist our quest in the attractions.
•supports customers by providing helpful information, answering questions, and responding to complaints.
•support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

Cashier
  • Egypt
  • December 2016 to October 2017

10 month )
•Duties :
•Displayed and restocked products in appealing manner.
•Checked prices and Provided high level of service by helping customers find specific products.
•Answered customer questions, provided store information and escorted to desired store areas.
•Worked with customer service to resolve issues.
•Accepted cash, credit and debit payments accurately.

•Job Description: Administration officer for the Executive Director
•Company : Egyptian German Chemical ( EGC

Business Associate at Central Agency for Public Mobilization and Statistics
  • Egypt
  • January 2017 to August 2017
  • March 2012 to October 2016

( 4 years 7 month )
•Duties :
•supports customers by providing helpful information, answering questions, and responding to complaints.
•help ensure that customers are satisfied with products, services, and features.
•have knowledge about all the products we have in the store and the products we need to order.
•follow our sales team achievements and achieve them target and understand them and customer needs.
•handles customer complain.
•financial requirements ( rents - salary - transportation - office requirements, etc)

•Job Description: trip organizer
•Company : M2M tourism company.
Hiring Date :

Education

High school or equivalent, Faculty of law
  • at Mansoura University
  • January 2016

courses: Master of business administration (Mini MBA) – Egypt

Specialties & Skills

Team Management
Word Of Mouth Marketing
Digital Marketing
Customer Service
BUSINESS DEVELOPMENT
CUSTOMER RELATIONS
FEATURES
FINANCIAL
MICROSOFT OFFICE
ORGANIZATIONAL SKILLS
TRANSPORTATION

Languages

German
Expert