Mohamed Afifi

•Participate with the Business Owner (CEO) in developing a vision and strategic plan to guide the organization.
•Identify, assess, and inform the CEO of internal and external issues that affect the organization.
•Act as a professional advisor to the CEO on all aspects of the organization's activities
•In addition to the CEO, act as a spokesperson for the organization
•Conduct official correspondence and presence on behalf of the CEO as appropriate and jointly with the CEO
•Represent the organization at community activities to enhance the organization's community profile
•Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization
•Ensure that the operation of the organization meets the expectations of its clients, Board and Founders
•Oversee the efficient and effective day-to-day operation of the organization

Project planning and management of Kuwait, Bahrain and Lebanon branches

•Oversee the planning, implementation and evaluation of the organization's projects and services in Bahrain and Lebanon
•Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality in Kuwait, Bahrain and Lebanon
•Oversee the planning, implementation, execution and evaluation of special projects
•Determine staffing requirements for organizational management and program delivery
•Oversee the implementation of the human resources policies, procedures and practices including the development of job description for all staff
•Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
•Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission
•Ensure that all staff receives an orientation to the organization and that appropriate training is provided
•Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
•Coach and mentor staff as appropriate to improve performance
•Discipline staff when necessary using appropriate techniques; release staff when necessary using appropriate and legally defensible procedures.

•Work with staff and the CEO to prepare a comprehensive sales budget
•Work with the CEO to secure adequate funding for the operation of the organization
•Approve expenditures within the authority delegated by the CEO
•Coach and mentor staff as appropriate to improve performance
•Oversee the planning, implementation, execution and evaluation of special projects
•Provide the CEO with comprehensive, regular reports on the revenues and expenditure of the organization
•Ensure that the organization complies with all legislation covering taxation and withholding payments.
•Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission

• Present real estate properties in the best light to promote sales and offer financing advice based on each client's needs
• Manages a team of 4 sales people.
• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operations
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities

1. Develop strategies to boost sales and profits of the place and plan the future prospects
2. Supervises the progress of individuals and the overall progress of the place
3. Manage all the daily operations that take place in the place
4. Planning operation from the beginning and implementing
5. Coordinate between the different partners and employees
6. Increase the efficiency of the place
7. Keep a close watch on the budgets
8. Solve all the problems that arise through the day
9. Delegation of duties to the right employees

1. Responsibility of ensuring that showrooms operate efficiently on a day-to-day basis
2. Monitor the performance of the sales staff and provide assistance and coaching when necessary
3. Achieving sales targets
4. Coordinating with clients and finishing deals

1. Meet and exceed sales objectives by promoting and selling BNPP Retail products through professional sales techniques, product services and long-term customer relationships.
2. Prospect, qualify and present BNPP Retail products to new potential customers and increase penetration rate for the current existing customers.
3. Use empathy selling skills to understand customers’ concerns, motives and feelings and respond in an appropriate way.
4. Establish and maintain a good working relationship with the branches teams and car agencies for Auto-Finance Sales Officers.
5. Keep abreast of competition and report all relevant competitive issues.
6. Operate at all times with the highest standards of personal integrity.
7. Prepare for conducting Tele-sales/ Tele-appointment phone calls.
8. Continually learn new product knowledge and acquire better selling skills

1. Building a relationship with prospects early in the purchase cycle and proactively managing the sales process by creating new business for the company.
2. Match the client needs and provide all features and benefits of the product.
3. Enter into price negotiation with customers.
4. Maximizes store contribution and maintain cost controls.
5. Assists in delivering the highest levels of motivation and development of team members.
6. Maximizes Sales and exceeds store budgets.
7. Competitor’s activities and provides market feedback on new products.
8. Taking care of my showroom ordering and supplying materials
9. Apply proper displays to the products inside my showroom, especially new releases, according to the internal marketing management orientation.
10. Coordinate with my management regarding any modifications or adjustments inside my showroom for the purpose of sales maximization.
11. Assist in the promotions planning and execution.

1. Implements the monthly sales plan.
2. Maximizes sales through effective and close follow up on deals and good control of stock levels at customers end.
3. Follow up slow moving and price sensitive items.
4. Reviews and analyses sales force achievements.
5. Ensures the full use of rental shelf-space.
6. Competitor’s activities and provides market feedback on new products.
7. Attending to the clients demands, entertain them, and peruse them to get sales simultaneously attaining their commitment to my place.
8. Taking care of my showroom ordering and supplying materials
9. Apply proper displays to the products inside my showroom, especially new releases, according to the internal marketing management orientation.
10. Coordinate with my management regarding any modifications or adjustments inside
my showroom for the purpose of sales maximization.
11. Assist in the promotions planning and execution
12. Liaise with my management concerning the repeated customers' demands and feedback.

1. Complete the hiring formalities and documentation, maintain personnel files, and updated the computer based program with the basic data about employees.
2. Issue recruitment notes to concerned departments or sections and follow up the process of employees' socialization.
3. Orient the newly hired employees with the regulations, policies, procedures, and the overall work flow of the company.
4. Follow up on employee related matters pertaining to vacations, resignation,
termination, and etc.
5. Prepare periodic reports and statistics regarding personnel issues for the use of the top management (i.e. employees under probation, time control reports, and labor costing reports).
6. Prepare salary certificates, experience certificates, to whom it may concerns certificates, and any documentation requested by employees in accordance with the company policies.
7. Handling the process of payroll calculation and time keeping control by monitoring employee attendance, vacations, sick leaves, unpaid leaves, and etc.
8. Coordinate with finance department to prepare the monthly payroll payments.
9. Handle all kinds of governmental relations such as visas, work permits, inspections, residencies, licenses, and etc.
10. Property management for all the company properties such as houses, vehicles, mobiles, and etc.
11. Prepare vacant position descriptions based on job descriptions and specifications in order to use them in recruitment process from outside or inside (Job posting).
12. Conduct initial screenings and refer feasible candidates to the HR manager

1. Conducted legal investigations for the purpose of keeping order inside my
organization and preventing any misbehaviors from employees
2. Participated in setting up and maintaining constant grievance handling policies and procedures
3. Represented my company in front of court and all other governmental bodies
4. Prepared and assisted in the preparation of various juridical defenses in order to keep my company's rights

Trained on representing our client's in front of court, and in the preparation of juridical defenses
for them