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mohamed ahmed zayed, management

mohamed ahmed zayed

management ·zayed development

Egypt

Bachelor's degree, electrical degree specially biomedical

Work experience

Total years of experience: 18 years, 9 months

management

March 2023 - August 2025

zayed development

Muscat, Oman

March 2023 - August 2025

Company industry:
Construction & Building
Job role:
Management

Sales & Marketing Manager

December 2021 - January 2023

Kits Medical

Tanta, Egypt

December 2021 - January 2023

Directed and supervised all sales and marketing operations, leading a high-performing team of 25 employees
to achieve organizational growth targets through the implementation of strategic marketing campaigns, CRM
optimization, and market expansion initiatives. Successfully enhanced brand visibility and customer retention
by integrating data-driven marketing analytic, digital transformation, and performance-based sales strategies.
Company industry:
Technical Maintenance & Repair
Job role:
Sales

Office Manager

December 2016 - December 2019

Saleh Al-Omari Engineering Consultancy

Jeddah, Saudi Arabia

December 2016 - December 2019

Oversaw daily administrative and operational activities, ensuring seamless office management, budgeting,
procurement, HR coordination, and process optimization across all departments. Implemented performance
evaluation systems and workflow automation to enhance productivity and ensure compliance with
organizationalstandards.
Company industry:
General Engineering Consultancy

Area Service Manager

December 2012 - December 2016

Fresenius Medical Care

Jeddah, Saudi Arabia

December 2012 - December 2016

Managed budget planning, contract negotiations, and servicestrategydevelopmenttooptimize operational
performance and resource utilization. Collaborated with cross-functional departments including sales,
marketing, andtechnicalengineeringtoensurealignmentbetweenservicedeliveryandcustomerexpectations.
Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Supervisor technical support engineer

December 2009 - December 2012

Fresenius Medical Care

Jeddah, Saudi Arabia

December 2009 - December 2012

Organised staff meetings to discuss targets, celebrate achievements, and
address concerns.
Supervised team of15, delegating tasks and monitoring performance to
meet project deadlines.
Facilitated communication between senior management and staff,
acting as a liaison.
Maintained high standards ofcleanliness and organisation in the
workplace.
Resolved customer complaints swiftly, turning negative experiences into
positive outcomes.
Monitored inventory levels, ordering stock as needed to prevent
shortages.
Led stafftraining sessions on customer service excellence, enhancing
team skills and knowledge.
Implemented new inventory management system, reducing stock
discrepancies by25%.
Coordinated with other departments to streamline processes and
improve overall efficiency.
Implemented operational standards for high-quality manufacturing
output.
Planned and communicated daily manufacturing tasks and targets.
Logged daily manufacturing activities and prepared reports for
management.
Identified and resolved staff and resource deficiencies impacting
production.
Company industry:
Other Healthcare Services
Job role:
Information Technology

Junior Service engineer

December 2007 - December 2009

Fresenius Medical Care

Jeddah, Saudi Arabia

December 2007 - December 2009

Handled customer concerns and escalated major issues to supervisor.
Implemented more efficient processes and reduced wasted resources.
Company industry:
Other Healthcare Services
Job role:
Engineering

Service Engineer / Resident Engineer

December 2004 - December 2007

Fresenius Medical Care

Riyadh, Saudi Arabia

December 2004 - December 2007

Conducted preventive and corrective maintenance programs for medical and technical equipment, ensuring
full functionality and compliance with quality and safety standards. Delivered rapid technical troubleshooting
and emergency support services to minimize downtime and maintain operational continuity for clients.
Company industry:
Other Healthcare Services
Job role:
Engineering

Resident Engineer

December 2004 - December 2006

fresenius medical care

Jeddah, Saudi Arabia

I found this job using Bayt.com

December 2004 - December 2006

Company industry:
General Engineering Consultancy
Job role:
Engineering

Resident service Engineer

December 2004 - December 2006

Fresenius medical care

Riyadh, Saudi Arabia

December 2004 - December 2006

Led training sessions forjunior engineers, fostering a culture of
continuous learning and development.
Facilitated smooth handover of projects, ensuring comprehensive
documentation and client training.
Liaised with regulatory bodies to ensure compliance with local and
national engineering standards.
Delivered emergency repair services promptly, minimising operational
disruptions for clients.
Company industry:
Other Healthcare Services
Job role:
Engineering

Skills

Customer Service
Expert
Customer Service
Expert
Customer Support
Expert
Customer Support
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Biomedical Engineering
Expert
Biomedical Engineering
Expert
excel , powerpoint , work
Expert
excel , powerpoint , work
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS ALLIANCE
Intermediate
BUSINESS ALLIANCE
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
PERFORMANCE APPRAISAL
Intermediate
PERFORMANCE APPRAISAL
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
TECHNICAL SERVICES
Intermediate
TECHNICAL SERVICES
Intermediate
VALUE STREAM MAPPING
Intermediate
VALUE STREAM MAPPING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MAINTENANCE ENGINEERING
Intermediate
MAINTENANCE ENGINEERING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
Customer Service
Expert
Customer Service
Expert
Customer Support
Expert
Customer Support
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Biomedical Engineering
Expert
Biomedical Engineering
Expert

Social profiles

Facebook
Facebook
facebook.com/mohamed_biomedical@hotmail.com

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Training
water treatment
Fresenius medical care Show credentials
hot feed
Fresenius medical care Show credentials
cds
Fresenius medical care Show credentials
5008
Fresenius medical care Show credentials

Hobbies

  • Travel.
  • Sports.
  • Swimming.
  • Reading.
  • traveling
  • watch Movie
  • walking
  • internet
  • football
  • football
    i hope and i will try to be one of Your Good Team and achieve our Goals and target and make customer satisfaction by Supporting them