MIS, Project Delivery & IT Governance Manager
BMMI
Total years of experience :12 years, 5 Months
Entrusted with the governance of enterprise IT, alignment of IT and business strategies and overseeing the successful delivery of IT projects.
• Working with the C-suite executive team to collaboratively develop strategic initiatives, resulting in a 40% increase in IT services & operational portfolio.
• In-house implementation of ISO27001 resulting in 99% compliance score on internal and external audits, which is a 40% improvement compared to previous years.
• Spearheaded fundamental change processes and managed an incident management team, resulting in an increase of 50% of operational efficiency.
• Leveraged several business partnership engagements via utilization of in-house automation and workflow engines, resulting in a 40% increase in business operations efficiencies.
Responsible for designing, implementing and maintaining information systems that efficiently meet the organizational needs.
• Implementation of performance management system that resulted in an enhanced goal setting and performance assessment accuracy by 70%.
• Leading the Oracle Self Service Human Resources project that led to the reduction of processing time for HR requests by 60%.
• Implementing business intelligence dashboards via Power BI, leading to a 30% operational efficiency & enabling data-driven decision-making.
Aimed to recruit and recognize high caliber graduates to enroll within the organization through a rotational training methodology.