Director of the Port Gentil Agency
Bernabé Gabon YESHI Group
مجموع سنوات الخبرة :13 years, 1 أشهر
• Managed two stores with distinct market focuses: Bernabé (B2B) and Mr. Bricolage (B2C).
• Oversaw administrative and financial operations, ensuring optimal agency management.
• Coordinated order management, commercial engagement, and collections for both brands.
• Led the development and launch of new product ranges to meet market demands. Increased sales by 22%, Reduced operational costs by 18%, and gained 4 points profit margins
• Implemented marketing strategies to enhance brand visibility and customer engagement.
• Provided comprehensive monthly reports to senior management in Bernabé Côte d'Ivoire and Mr. Bricolage France, detailing performance and strategic insights.
I spearheaded strategic initiatives to enhance financial and administrative operations. Key achievements include:
• Initiated a recovery service to streamline debt management.
• Achieved a 21% reduction in financial costs by conducting systematic analyses and implementing strategic adjustments.
• Introduced new procedures, enhancing departmental efficiency and operational workflows.
• Formulated forecast plans to direct and optimize fiscal strategies effectively.
• Designed and executed professional Excel dashboards for robust financial oversight, enabling real-time tracking of fiscal metrics.
• Established a collection service to expedite receivables and improve cash flow.
• Led administrative restructuring to align with organizational goals.
• Conducted comprehensive financial restructuring with a focus on cash flow management.
• Oversaw audit and management control processes to ensure compliance and financial integrity.
In my role at EUROFIND GROUP AND SOTACI, I successfully established and executed the operational efficiency and logistics management, serving as both Executive Assistant and Head of Internal Logistics, I was pivotal in:
• Spearheaded control management and comprehensive reorganization of the shipping service, markedly improving delivery timelines both externally and internally.
• Implemented strategic initiatives that achieved a 16% savings in m overall expenditures, coupled with an 18% reduction in fuel costs, reflecting a commitment to cost efficiency and resource management.
• Established and developed the Internal Logistics Services department, optimizing logistics operations, and contributing to the organization's streamlined processes.
Responsibilities and Achievements:
• Provided exceptional customer service, effectively handling inquiries and resolving issues.
• Drove the sales of financial products and services, contributing to increased card, insurance sales, and credit approvals. • Maintained and updated client accounts, ensuring accuracy in records and personal communications.
• Facilitated effective branch communications, acting as a liaison between clients and the Customer Service Manager.
• Compiled and submitted detailed daily reports, enhancing the branch's operational efficiency.
Responsibilities and Achievements:
• Accurately maintained and balanced cash drawers in compliance with bank policies.
• Conducted comprehensive training for three new tellers, ensuring adherence to bank procedures.
• Efficiently managed ATM replenishment and troubleshooting, enhancing machine reliability.
• Responsible for secure cash transport to the vault, including regular audits with the Operations Manager. • Carefully processed and verified checks, ensuring accuracy in amounts, signatures, and legal compliance.