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Mohamed Alaa, key account manager

Mohamed Alaa

key account manager·watanya for paper product

Saudi Arabia

Bachelor's degree, Information Systems

Work experience

Total years of experience: 14 years, 5 months

key account manager

March 2025 - Present

watanya for paper product

Jeddah, Saudi Arabia

March 2025 - Present

Company industry:
Paper & Paper Product Manufacture

key account manager

March 2025 - Present

watanya for paper product

Jeddah, Saudi Arabia

March 2025 - Present

Company industry:
Paper & Paper Product Manufacture

Key Account Manager

January 2024 - Present

Alwatnya for Paper Products Company

Jeddah, Saudi Arabia

January 2024 - Present

• Manage and develop a portfolio of key customer accounts to ensure long-term
partnerships and high customer satisfaction.
• Identify new business opportunities and contribute to revenue growth and market
expansion.
• Negotiate and secure supply contracts while optimizing commercial terms.
Company industry:
Paper & Paper Product Manufacture
Job role:
Sales

Sales Representative

January 2022 - January 2024

Cardboard Madina

Jeddah, Saudi Arabia

January 2022 - January 2024

• Managed sales activities across Medina and Yanbu regions, consistently achieving
assigned sales targets.
• Developed new customer relationships and strengthened existing accounts to increase
market presence.
• Provided tailored corrugated packaging solutions based on customer needs.
Company industry:
Paper & Paper Product Manufacture
Job role:
Sales

Customer Relationship Officer

January 2021 - January 2022

Presdan Press

Cairo, Egypt

January 2021 - January 2022

• Handled customer inquiries, complaints, and follow-ups to ensure a positive customer
experience.
• Supported the sales team through effective customer communication and coordination.
• Contributed to customer retention initiatives and service quality improvement.
Company industry:
Paper & Paper Product Manufacture
Job role:
Customer Service and Call Center

Deputy Sales Manager

January 2019 - January 2021

MM Sons Group (New Fine Pac – EgyPac – Inter Pac)

Cairo, Egypt

January 2019 - January 2021

• Supported sales operations across multiple packaging subsidiaries.
• Assisted in developing and executing sales strategies to improve overall performance.
• Coached and supported sales team members to achieve collective sales targets.
Company industry:
Paper & Paper Product Manufacture
Job role:
Sales

Sales Manager

January 2018 - January 2019

Islamia for Paper

Quwaysina, Egypt

January 2018 - January 2019

• Led sales operations and managed key customer accounts for paper products.
• Developed sales plans to drive market penetration and revenue growth.
• Analyzed market trends to identify new growth opportunities.
Company industry:
Paper & Paper Product Manufacture
Job role:
Sales

Key Account Manager

January 2015 - January 2018

CE Pack Group

Cairo, Egypt

January 2015 - January 2018

• Managed strategic customer accounts and built long-term business relationships.
• Delivered customized packaging solutions aligned with customer requirements.
• Achieved and exceeded assigned sales targets.
Company industry:
Paper & Paper Product Manufacture
Job role:
Sales

Sales Administrator

January 2013 - January 2015

CE Pack Group

Cairo, Egypt

January 2013 - January 2015

• Provided sales administration support including order processing and documentation.
• Prepared sales reports and performance presentations.
• Coordinated with production and logistics teams to ensure smooth order fulfillment.
Company industry:
Industrial Production
Job role:
Administration

System Specialist – Internal Audit

January 2012 - January 2013

CE Pack Group

Cairo, Egypt

January 2012 - January 2013

• Conducted internal audits in compliance with ISO 9001 standards.
• Reviewed system processes and recommended operational improvements.
Company industry:
Industrial Production

Education

Obour Academy

January 2011

January 2011

Bachelor's degree, Information Systems

Egypt

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
MARKET DEVELOPMENT
Intermediate
MARKET DEVELOPMENT
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
PACKAGING AND LABELING
Intermediate
PACKAGING AND LABELING
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate

Training and Certifications

Certifications
& Team Building
ISO 9001 & Internal Audit
WITRON CPMS Software
SAP

Hobbies

  • Computer Science
  • Traveling,
  • Design,
  • Reading,