محمد الفيفي

Full-time employee as a Cashier at Top Center, where I learned a lot about customer facing roles.
Managed all cash, credit, and debit card transactions. Maintained a friendly and efficient
customer service, answered questions and solved issues. Kept a clean, organized checkout
area, and assisted in receiving complaints and inquiries over the phone.

After one year I became a supervisor assistant at Top Center, started assisting the Supervisor with the daily
branch operations, and management in general. Trained the new employees on the (POS) system, introduced
them to the companys policies ensured their adherence to it, and assisted them during rush hours. Resolved
complex customer complaints