Regional key account and supply chain manager
Novo Nordisk
Total years of experience :16 years, 8 Months
Develop a solid and trusting relationship between major key
clients and company.
Develop a complete understanding of key account needs.
Anticipate key account changes and improvements.
Manage communications between key clients and internal
teams.
Strategic planning to improve client results.
Analyse client data to provide customer relationship
management.
Plan and implement the overall supply chain strategy.
Manage with team members execution of supply chain
strategy.
Build and maintain good relationships with vendors.
oversee warehouse, inventory control, material handling,
customer service, transportation and planning workers.
Take the lead on managing relationships with high profile
accounts. Monitor newly recruited sales team members and advise
poorly performing members. Use analytical skills and a firm grasp on customers
throughout the sales process.
Identify business opportunities with current and prospective
customers. Prepare reports by collecting sales information and
statistics.
Insert new diabetes products in Large accounts and convince
Key opinion leaders to prescribe these products. Recommend product enhancements and updates to identify
new business opportunities with marketing team. Conduct product and sales training to juniors. Assist in new product introduction and release activities.
Support marketing team in developing sales and marketing
strategies for profitability. Address customer issues and concerns in a timely fashion to
ensure customer satisfaction. Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Maintain complete documentations for all product related
activities. Analyse competitive marketplace and industry trends to
accordingly develop business strategies for revenue
generation.
Identify and establish new business.
Promote company's products to healthcare professionals.
Organise appointments and meetings with community- and
hospital-based healthcare staff.
Demonstrate or present products to healthcare staff
including doctors and pharmacists.
Attend and organise trade exhibitions, conferences and
meetings.
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