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Mohamed Ali, Rideshare Driver

Mohamed Ali

Rideshare Driver·Uber

Australia

Bachelor's degree, Human Resources Management

Work experience

Total years of experience: 5 years, 5 months

Rideshare Driver

January 2021 - May 2026

Uber

Melbourne, Australia

January 2021 - May 2026

• Built strong relationships with customers from diverse cultural and professional backgrounds
through effective communication and active listening.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Customer Service and Call Center

Human Resources Assistant

March 2025 - December 2025

Global EverGreening Alliance

Melbourne, Australia

March 2025 - December 2025

• Responded to employee inquiries regarding HR policies, procedures, and workplace matters.
Company industry:
International Humanitarian Organization
Job role:
Human Resources and Recruitment

Human Resources Assistant • Internship

September 2022 - December 2022

Answer Is Yes

Toowoomba, Australia •Remote

September 2022 - December 2022

• Created and maintained comprehensive HR documentation in Microsoft Excel, ensuring
compliance with industry standards and improving accessibility for team members.
Company industry:
Training & Education Center
Job role:
Human Resources and Recruitment

Education

University of Southern Queensland

December 2022

December 2022

Bachelor's degree, Human Resources Management

Australia

University of Southern Queensland

December 2022

December 2022

Bachelor's degree, Public Relations Studies

Australia

Skills

customer services
Expert
customer services
Expert
excellent communication skills
Expert
excellent communication skills
Expert
team player
Expert
team player
Expert
Analysis skills
Intermediate
Analysis skills
Intermediate
problem-solving skills
Intermediate
problem-solving skills
Intermediate
Microsoft Office 365
Intermediate
Microsoft Office 365
Intermediate
IT skills
Beginner
IT skills
Beginner
Administration
Intermediate
Administration
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TRANSPORTATION PLANNING
Intermediate
TRANSPORTATION PLANNING
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Work Effectively in Business Environment
Internship with the Answer Is Yes
Difficult conversations in the workplace
Employability skills training
System and Network Support Engineer
Training
work effectively in business environment
Internmatch academy
Sep 2022
Show credentials
Human Resources Internship
Internmatch academy
Sep 2022
Show credentials
System and Network Support Engineer
TchSkills
Mar 2025
Employability Skill Training
Sarina Russo institute
May 2024
Show credentials

Hobbies and interests

اللعب في الصالات الحديدية
لعب الكورة
تصوير المناظر الطبيعية