Mohamed Ali GARBAA

Leading provider for contact center software solution. From January 2015
Responsible for selling Vocalcom Licenses, products and services through the achievement of opportunity-based quotas. Reaching business targets through excellent telephone sales and communications skills. Developing my phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.
 Duties:
- Identify decision makers within targeted leads to begin sales process.
- Penetrate all targeted accounts across the GCC region.
- Cold call prospects that are generated by several tools (web leads, phone call...).
- Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches.
- Set up and deliver sales presentations, product and service demonstrations.

In charges of selling JCB payment solution to a focused high luxury brands and establishments, requiring cold-calls and face to face prospections, working in partnership with other team members, to lead a defined set of prospect accounts, and provide long-term support on accounts being led by team members.
 Duties:
- Managing and developing key accounts.
- Identifying new prospect area.
- Administrative management of new contracts.
- Writing a weekly report to supervisors.

Thirds worldwide shipping company.
Assisting four area managers, realizing marketing analysis of the line by doing market researches and statistics (current situation of competitors, product studies, seasonal availability of products etc.) Managing and supervising a network of local agents located in a determined area.
Besides, I was in charge of a small area (Australia-New Zealand) in which I had to apply the trade and pricing policy while dealing with all quotation requests from agents or customers.
 Duties:
- Realizing marketing analysis of the line.
- Ensuring information to overseas agents and area managers.
- Dealing with quotation requests from agents or customers.
- Ensuring maximization of revenue and vessel filling. (+300% in my area).

International transportation and logistics providers.
 Duties:
- Increasing and enhancing an existing portfolio.
- Negotiating prices with foreign partners.
- Setting up a feed-back making the drafting of quality reports easier.

International transportation and logistics providers.
 Duties:
- Developing business in located area.
- Broadening and strengthening relationships with local partners.
- Following customers’ orders, and providing after sales service.

The European specialist for cold logistics. Part-time job.
_Receiving requisitions,
_Provide the items and update their records to reflect the transactions

 Waiter in a French restaurant (improvement of
my communication skills in English)

 Assisting customers
 In charge of storage and stock management