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تم إلغاء حظر المستخدم بنجاح
محمد المنوفي, Regional Business Development - CRM - Training Unit Manager

محمد المنوفي

Regional Business Development - CRM - Training Unit Manager ·Andalusai

مصر

دبلوم, CIPD Associate

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 4 أشهر

Regional Business Development - CRM - Training Unit Manager

مايو 2020 - ديسمبر 2022

Andalusai

جدة، المملكة العربية السعودية

مايو 2020 - ديسمبر 2022

▪ Effectively managed training & CRM functions & their
assigned teams all over KSA organization business units
achieving organization goals.
▪ Conducted evaluations of training courses to uncover areas
in need for improvement.
▪ Planned and led training programs for team development.
▪ Delivered TOT for the trainers' team to develop their training
skills & enhancing their efficiency.
▪ Performed Training Needs Analysis to determine the specific
team skills gap.

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
التدريب والتطوير

Hospital Supervisor

يناير 2019 - أبريل 2020

SPIMACO

جدة، المملكة العربية السعودية

يناير 2019 - أبريل 2020

▪ Enhancing company hospitals' performance.
▪ Effective management for the hospital representatives'
team to reach their targets.
▪ Enlisting new SKUs in key hospitals' formularies.
▪ Facilitating issues for better company hospital performance.
▪ Coordinating hospitals' marketing activities.
▪ Enhancing company relations with hospitals key decision
makers

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Training - CRM Supervisor

يناير 2014 - يناير 2019

SPIMACO

جدة، المملكة العربية السعودية

يناير 2014 - يناير 2019

A▪ Raising the team skills level & enhancing their performance
effectiveness being the core in maintaining SPIMACO
market leader position in the Saudi pharma market.
▪ Targeting the strategic corporate objectives through careful
tailoring of training materials & effective training delivery.
▪ Keeping a non-stop development for the training process
through running continuous evaluation for all the training
activities
▪ Selecting the right calibers to lead company performance
in different functions through proper evaluation for different
corporate team members
▪ Sharing in the careful preparation of training courses & their
materials.
▪ Developing team relations with key customers, by applying
modern CRM strategies including proper customers profiling,
targeting, segmentation & training organization team in all
levels on modern concepts of customer relationship
management.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
التدريب والتطوير

Senior Med. Rep. Delegated Line Supervisor

أبريل 2008 - يناير 2014

SPIMACO

الرياض، المملكة العربية السعودية

أبريل 2008 - يناير 2014

▪ Successfully assigned for managing (1) line team keeping
total line yearly target achievement with company
targeted growth rates.
▪ Proper distribution of a challenging while achievable target
on team members.
▪ Logic potentiality-based area customers' assignment for
team members.
▪ Directing team for effective planning, forecasting &
following up their performance.
▪ Efficient team coaching to maximize their performance.
▪ Developed team communications and information for
meetings.
▪ Prepared timely and accurate team performance reporting
and analysis.
▪ Implemented more efficient processes for resources
utilization.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Medical Representative

أبريل 2003 - أبريل 2008

SPIMACO

الرياض، المملكة العربية السعودية

أبريل 2003 - أبريل 2008

Covered both primary care & specialty care lines. Achieving company targeted market share & sales volume through promoting company products for medical professionals through direct customer face to face sales & group presentations, in addition to performing the sales transactions.

(cephalosporin antibiotics, ferric hydroxide polymaltose complex oral antianemic, iron sucrose systemic antianemic, fluconazole systemic antifungal, NSAID, atorvastatin lipid lowering agent, clopidogrel antiplatelet, gliclazide oral antidiabetic, pantoprazole proton pump inhibitor, metformin oral hypoglycemic)

Outstanding track records in sales performance. (achieving the Kingdom Best Achiever position many times & in both primary care & specialty care lines - special rewards for exceptional records in special schemes & campaigns)

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Medical Representative

أغسطس 2002 - أبريل 2003

T3A – Pharma Group

القاهرة، مصر

أغسطس 2002 - أبريل 2003

(3rd Generation Cephalosporin, Macrolid Antibiotics, NSAIDS, Corticosteroid)

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Medical Representative

سبتمبر 2001 - أغسطس 2002

International Medical Guide

القاهرة، مصر

سبتمبر 2001 - أغسطس 2002

(Liver Support, Digestive Aid, Fiber Laxative, Propolis, Aphrodisiac)

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

التعليم

CIPD - ICS - UK

يونيو 2021

يونيو 2021

دبلوم، CIPD Associate

المملكة المتحدة

Edinburgh Business School – Heriot Watt University – UK

مارس 2018

مارس 2018

دبلوم، Business Administration

المملكة المتحدة

Zagazig University , Faculty of Pharmacy

يونيو 2001

يونيو 2001

بكالوريوس، Pharmaceutical Sciences

مصر

Skills

CRM software
Expert
CRM software
Expert
Marketing
Expert
Marketing
Expert
Business Development
Expert
Business Development
Expert
Training
Expert
Training
Expert
Sales
Expert
Sales
Expert
MS Office package
Expert
MS Office package
Expert
Communication & Interpersonal Skills
Expert
Communication & Interpersonal Skills
Expert
Training & Development
Expert
Training & Development
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Business Development
Expert
Business Development
Expert
Leadership
Expert
Leadership
Expert
Sales & Marketing
Expert
Sales & Marketing
Expert
CRM
Expert
CRM
Expert
Coaching
Expert
Coaching
Expert
Negotiation
Expert
Negotiation
Expert
Developing organizational & individual potential
Expert
Developing organizational & individual potential
Expert
Marketing
Expert
Marketing
Expert
Development
Expert
Development
Expert
Training
Expert
Training
Expert
Sales
Expert
Sales
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

التدريب
Team Trends CRM
SPIMACO
Jan 2016
Veeva CRM
Veeva Corporate
Nov 2017
Training of Trainers (TOT)
SPIMACO
Feb 2016
Professional Supervisor
SPIMACO
Jan 2019
Assertive Communication Skills
MERL
May 2006
Customer Relationship Management (CRM)
MERL
Nov 2005
Prescription Planning (RX - Sales)
MERL
May 2008
The OPIBOC Course For Successful Medical Representative And Successful Call
INTERNATIONAL MEDICAL GUIDE
Sep 2001
Basic Training Program For Professional Medical Representative
T3A Pharma Group
Sep 2002
Business Etiquette
T3A Pharma Group
Sep 2002
Step Ahead For Experienced Medical Representative.Forecasting,Time,Territory Mgt,Group Presentation
Impact
Jan 2004
Emotional Intelligence And Time Management Skills
SPIMACO
Jun 2014
Innovative Negotiation And MBTI Psychological Types
SPIMACO
Jan 2012
Advanced Selling Skills For Professional Medical Representatives
Pharma Training Center
May 2009
Advanced Selling And Communication Skills
Impact
May 2003
Group Selling Skills
T3A Pharma Group
Oct 2002
Basic Presentation And Selling Skills Course
Pharma Vision
Mar 2000
Key Account Management And Negotiation Skills
Impact
May 2007
Communication Skills And Time Management For Field Force
T3A Pharma Group
Mar 2003

الهوايات والاهتمامات

Traveling, internet, reading, music, chess & variety of sports.