Branch Manager
DEWA
Total years of experience :28 years, 6 Months
Handle and manage daily operations, and involving in development committees to enhance the work in DEWEA
to focus on the Branch Sales Target as well as the staffs, identify new business opportunities, achieve high levels of customer satisfaction, Achieve acceptable risk rating by adhering to bank operating policies and procedures, interact with product development team to provide feedback on the local market dynamics, work closely and efficiently with the other sections of the organization to align on overall business goal, work effectively and efficiently with branch staff to ensure superior branch operations and services delivery, resolve complex customer’s complains and analysis route cause. I always was ensuring clarity & simplicity among the staff, identify and reward high performer and work closely with the team and support them by promotion, rewards, and recognition
1- checking staff attendance, staff work, staff personnel files, and receiving/sending mails
2- Managed the unit transportation (Army), this included managing and maintenance of all vehicles.
3- Worked as a communication technician in the army (Radio Frequency Technology), working as a technician in the fields of programming and repairing radios
Distinction with honor