IT Operations Manager
APM Terminals
Total des années d'expérience :4 years, 7 Mois
Capture and prioritize business requirements for Terminal IT
applications & Business solutions.
▪ Coordinate the continuous improvement process for application
systems & operational processes in the business application
team.
▪ Execute the cascading of IT strategy, standards for the
Maersk/APMT, compliance with company policies.
▪ Coordinate implementation of Application portfolio - TOS, ERP
and other applications.
▪ Manage, Plan, Execute and control the growth of Business
Systems and Applications, and IT Process Controller teams.
▪ Validates and controls the IT Operation domain budget
Renault (Morocco)
• December2017-November2020: IT SSC (Shared Service Center) Manager for MENA
region
▪ Mission:
▪ Manage and lead teams of more than 23 engineers and
technicians (Security, Service Desk, Network/Telecom, End User
Computing, Servers/Storage) in 4 different countries (Morocco,
Algeria, United Arab Emirates & Iran).
▪ Manage ITIL best practices deployment with major on-site
subcontractor (teams of 8 engineers and technicians) for:
incident, problem, service request, change, and CMDB
management and process implementation
▪ Lead the business continuity and infrastructure availability
(approx.: 2700 PC, 400 Network equipment, 20 VM) for the
manufacturing (2 plants) and sales retail centers (7 sites).
▪ Manage and optimize IT (OPEX/CAPEX) Budget and
contracts/licensing yearly with region financial controlling team
(Over 3 Million Euros per year
• October2015-November2017: IT Network and Security Team Leader for MENA Region
▪ Mission:
▪ Lead with technical teams of 7 engineers and technicians for
network and security projects delivery: WAN MPLS expansion,
.
Classification: Internal
Monitoring deployment (Nagios), Network Access Control
(802.1X), Centralized Wi-Fi Deployment (270 Access Points).
▪ Lead RFP and provide technical ranking for vendor selection in
major network and telecom projects.
▪ Team management and its guidance on market technical
evolutions.
▪ Construct security risk map to identify vulnerabilities and
threats for information systems
▪ Consolidate network & telecom domain budget CAPEX/OPEX
(over 1 Million Euros per year)
• June2011- September2015: Morocco IT Network & Security Project consultant
• Mission:
▪ Lead major network project for infrastructure deployment in
new Tangier manufacturing plant (over 100 technical rooms and
400 network equipment) for an initial investment budget
CAPEX of 3 Million Euros.
▪ Lead different IT infrastructure projects (WAN Optimization,
LAN/WIFI infrastructure) with important cost reduction (Cost
reduction of 270 000 Euros)
▪ Lead “Datacenter Migration” project in Tangier plant and install
new Datacenter for backup for high availability purposes.
▪ Support security action plans and participate annually in
corporate security seminar (Paris) to deploy plant security
evaluations, user awareness, and Disaster Recovery and
Business Continuity plans.
▪ Lead transversal project with different countries for Ex-
EuroMed region synergies in information security (Morocco,
Algeria, Romania, and Turkey)
Program Senior Manager -Executive Program- ▪ Executive Program “EM LYON” for key management and leadership position ▪ Performance acceleration and teams leadership
CISO Certification Program ▪ Certified ISO/IEC 27002: Information technology - Security techniques - Code of practice for information security controls. ▪ Deploy IT security policy and governance: Corporate ISSP ▪ Risk management methodologies: MEHARI/EBIOS ▪ Certified Ethical Hacking (CEH) course preparation
Accepted and completed with merit-based scholarship
Honours: Cum Laude Top 10 cohort