Technical Sales Engineering
Spider Tech Solutions
Total years of experience :2 years, 9 Months
• Worked with existing customers to help them get the most out of Spider Tech products
• Provided sales support during virtual and onsite client meetings
• Manage prospect trial evaluations, offering pre-sales support to ensure best practices are met along with a smooth trial experience
• Practiced competitive rip and replace selling approach to outline the weaknesses and shortcomings of competitors while highlighting Spider Tech strengths.
• Worked closely with territory managers and account executives to develop targeted lists, call strategies
• Ensured all sales activities are recorded, tracked and accurate in Salesforce.com
• Received and answered prospective customers' sales inquiries
• Qualified leads by explaining types of service and products offered
• Learnt and developed new, creative sales techniques and strategies
• Participated in weekly sales meetings
Sold various products and services (achieved monthly sales targets).
Achieved customer satisfaction rating of 100% within 8 months, exceeding corporate target
Fulfilled customer expectations in a manner that complies with policies, practices and procedures.
Accurately complete appropriate documentation for each transaction