محمد Anwar Abdel Maguid, Asst front office manager in Moevenpick El Sokhna

محمد Anwar Abdel Maguid

Asst front office manager in Moevenpick El Sokhna

Moevenpick hotels & resorts

البلد
مصر
التعليم
بكالوريوس, Archeology
الخبرات
7 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 11 أشهر

Asst front office manager in Moevenpick El Sokhna في Moevenpick hotels & resorts
  • مصر - السويس
  • سبتمبر 2008 إلى يونيو 2016

Responsible for assisting the Room Division Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as Monitor Front Office team members to ensure guests receive prompt, warm attention and personal recognition. Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them. Establish and maintain effective employee relations

Skills

* Very good user of Microsoft windows all editions.
* Good user of Microsoft Office, Applications all editions "Word, and Excel".
* Advanced user of the Internet& E-Mail.
* Very good knowledge about computer maintenance.
* Very good user of Opera System edition version 4 & version 5
* Office Machines and equipments (PC, Xerox, Fax .etc)

Personal and other Skills: * Communication and presentation skills.
* Relationship building skills.
* Dynamic, self motivated and appreciate and like team working.
* Able to under pressure.

Receptionist في Moevenpick El Sokhna
  • مصر - السويس
  • فبراير 2009 إلى يناير 2010

* 14 Months of full time worked in Moevenpick El Sokhna as Receptionist from 01/02/2009 to 01/01/2010.

Moevenpick El Sokhna as Telephone Operator في Moevenpick Resort El-Sokhna
  • مصر - السويس
  • أغسطس 2008 إلى فبراير 2009

Moevenpick Resort El-Sokhna
* Front Office Department
* 5 Months of full time worked in Moevenpick El Sokhna as Telephone Operator from 21/08/2008 to 01/02/2009.

الخلفية التعليمية

بكالوريوس, Archeology
  • في Cairo University
  • يناير 2006

• Bachelor degree in Archeology (2006): Faculty of Archeology, Cairo University.

Specialties & Skills

Management
Front Office
Word Of Mouth Marketing
Customer Service
MAINTENANCE
MICROSOFT OFFICE
MICROSOFT WINDOWS
MS OFFICE
PRESENTATION SKILLS
SELF MOTIVATED
Managment
Communication skills
Customer service orientation
Leader Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
مبتدئ
الالمانية
مبتدئ

العضويات

جمعية شباب مصر لتنمية المجتمع بالابراهيمية
  • عضو عامل
  • August 2006

التدريب و الشهادات

Handling Guest Complain (تدريب)
معهد التدريب:
Moevenpick Hotels & Resorts
تاريخ الدورة:
August 2011
المدة:
6 ساعات
On Jop Training (تدريب)
معهد التدريب:
Moevenpick resort El Sokhna
تاريخ الدورة:
May 2011
اعداد القيادات الشبابية (تدريب)
معهد التدريب:
المجلس القومى للشباب ( معهد اعداد القاده)
تاريخ الدورة:
February 2008

الهوايات

  • Reading
    I like to read books and sotries