Asst front office manager in Moevenpick El Sokhna
Moevenpick hotels & resorts
Total des années d'expérience :7 years, 11 Mois
Responsible for assisting the Room Division Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as Monitor Front Office team members to ensure guests receive prompt, warm attention and personal recognition. Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them. Establish and maintain effective employee relations
Skills
* Very good user of Microsoft windows all editions.
* Good user of Microsoft Office, Applications all editions "Word, and Excel".
* Advanced user of the Internet& E-Mail.
* Very good knowledge about computer maintenance.
* Very good user of Opera System edition version 4 & version 5
* Office Machines and equipments (PC, Xerox, Fax .etc)
Personal and other Skills: * Communication and presentation skills.
* Relationship building skills.
* Dynamic, self motivated and appreciate and like team working.
* Able to under pressure.
* 14 Months of full time worked in Moevenpick El Sokhna as Receptionist from 01/02/2009 to 01/01/2010.
Moevenpick Resort El-Sokhna
* Front Office Department
* 5 Months of full time worked in Moevenpick El Sokhna as Telephone Operator from 21/08/2008 to 01/02/2009.
• Bachelor degree in Archeology (2006): Faculty of Archeology, Cairo University.
