Social Media & Media Relations Sr. Team Leader
ETISALAT MISR
Total years of experience :8 years, 8 Months
ETISALAT MISR, CAIRO, 2008 Onwards
Social Media & Media Relations Sr. Team Leader, 2009 till date
Media Relations Sr. Team Leader, 2008to 2009
Current Responsibilities: • Reporting to the Marketing Communications Director, entrusted with responsibility of managing social media team & agencies ensuring creation of a strong network across Egypt.
• Heading all aspects of marketing communication functions across the region using various social media tools such as Facebook and Twitter to maintain a strong brand image.
• Utilizing the social media networks to serve as a forum for latest updates.
• Analyzing marketing trends and tracking competitors' activities and providing valuable inputs for product enhancement and fine-tuning sales & marketing strategies.
• Accountable for accumulating up to 3, 000, 000 followers in total for both our Facebook and Twitter users.
• Leading, mentoring & monitoring the performance of the social media team/agencies to ensure efficiency in business operations, meeting of individual & group targets.
Select Contributions:
As Social Media & Media Relations Sr. Team Leader
• Instrumental in creating and managing the social media department.
• Played a pivotal role in winning the most interactive corporate Facebook page in the Middle East Award.
• Successfully spearheaded the social media Egyptian Market.
• With expertise created the most creative applications and games.
As Media Relations Sr. Team Leader
• Achieved success in maintaining positive media relations utilized for the company's favor.
• Steered all Media relations activities such as trainings, gatherings, giveaway items and roundtables.
• Secured and audited quarterly management interviews with TV.
• Successfully prevented all of the negative news for two years in the role.
• Created the biggest and the most successful press conference minimizing the budget to the third.
• Instrumental in creating a new sports media department.
BLUE FLOWERS, CAIRO
Sales Manager and Partner
Select Contributions: • Effectively managed the sales team for this events' organizer company and flowers shop
• Successfully launched the first flowers delivery service in Egypt ordering through a website.
VODAFONE EGYPT, CAIRO
Customer Service Supervisor, 2000 to 2002
Select Contributions: • Joined the company in 1999 as a call center representative and promoted within a year to lead a team of 12 representatives in the corporate department.
• Led a newly hired team to win the best team in the call center group for three times.
⇨ Bachelors Degree, Accounting, Cairo University, 1999 TRAININGS/COURSES ATTENDED ⇨ Digital Media Arts ⇨ Leading for Managers ⇨ 7 Habits ⇨ Strategic Marketing For Philip Kotler