Senior System Administrator - Microsoft Windows
Emaratech FZ LLC
Total years of experience :16 years, 4 Months
Administration of Microsoft Infrastructure solutions since Aug-2015 taking care of implementation, Configuration & Administration of the following products & technology,
Microsoft Azure infrastructure, Microsoft Office 365, Microsoft Exchange 2013, Mdaemon Mail Server, Office 365 Advanced Threat Protection, Sophos Enterprise, Symantec Endpoint Manager, Internet Information Systems, Active Directory infrastructure for multiple domains, Active Directory Federation Services, DNS, DHCP, Windows Update Services, Skype for Business Online, Infosec, Web Server Administration
Installation, Maintenance & Administration of Microsoft Infrastructure solutions.
Mail Server Management, Administration & Migration
Administration of Office 365, Microsoft Exchange 2013, Microsoft Exchange Online & MDaemon Messaging Server.
Administration of Skype for Business, Yammer
Administration of Microsoft Windows Azure Cloud Infrastructure.
Administration of 4 plus Active Directory domains with a minimum of 4 domain controllers each running at various functional levels.
Backup & recovery management using Veritas NetBackup 7.7.
Administration of Symantec Endpoint Security, Windows Update Services, SOPHOS Security
Backup & recovery management using Veritas NetBackup 7.7
Administration of File Server Resources using DFS replication, DFS namespace.
Since Dec’09 Abdullah Abdulghani & Bros. Co. W.L.L, Doha, Qatar as Network/System Administrator
• Overseeing the application/network issues & server problems and analysing the existing hardware & software
• Implementation & Administration of Cisco firewall and anti-malware systems (SOPHOS, Websense, Forefront TMG, Cisco Ironport Web Security Appliance);
• Managing the administration of Microsoft Exchange Server 2010, Microsoft Forefront TMG for Internet Access, Microsoft SCCM, Endpoint Security (Antivirus), Domain Controllers; providing support to over 1000 users for any complaints related to Network Infrastructure.
• Administering Active Directory, DNS, DHCP, Exchange and Microsoft End point protection via SCCM
• Configuring Cisco Switches /Routers/Firewalls as & when needed for implementation & support of Remote branches.
. Administration of Cisco ISE ( Identity Services Engine)
Administration of Cisco CUCM ( Cisco Unified Communications Manager)
Accomplishments
• Pivotal in managing the troubleshooting of:
o Hardware & software issues related to Servers, Desktops, Notebooks, Microsoft Operating Systems (Windows XP, Vista, 7, 8 Server OS Microsoft Windows Server 2008/2012 R2)
o Other IT related hardware/networking devices in head office and over 15 remote branches
• Successfully handled the maintenance, administration & Configuration of Microsoft Server Operating Systems for Active Directory/Microsoft Exchange Server /ISA 2006/ Microsoft Forefront Threat Management Gateway 2010/ Microsoft System Center Configuration Manager for Endpoint Protection / File Server-DFS Replication for Shared Resources/ Citrix Xen Apps Server
• Played a key role in installing and Administering Centralized Printing Solution using SHARP Multifunction Printers for All users with Proximity Card/LDAP Authentication for users which reduces cost.
• Holds the credit of providing installation support/ troubleshooting of EPC under client server architecture in LAN for users to access it via network (EPC - Electronic Parts Catalog provided every month by Toyota Motor Corporation, Japan)
• Successfully migrated Microsoft Server from 2003 to 2008, Exchange Server from 2000 to 2010 and various Software Upgradation projects
• Successful in standardizing the user accounts with unique format to access E-Mail/Domain for all user (Logon Name/UPN with combination of Employee ID for simplicity and different email alias for communication and readability).
• Administered LANDESK Management Solution for Hardware/Software Inventory & Remote Support to users.
• Provided support for implementation of WIFI connectivity in Laptops/Workstations to access Corporate Network using WPA2 Enterprise Encryption using Microsoft Certification Authority Server.
Jul’07 to Sep’09 Hewlett Packard Company, Bangalore as Support Engineer
• Provided support related to Hardware & OEM Software complaints from users
Accomplishments
• Efficiently troubleshooted Hardware and Software issues related to Desktops, Notebooks, Workstations and Thin clients
• Successfully provided:
o Tier 2 support to a team of Front line Engineers who provide technical support to customers for commercial products
o Remote support to onsite engineers to diagnose hardware issues
Certification for Penetration Testing in IT Security Domain
CCNA - Security Cisco Certified Network Associate - Security
Microsoft Certification for Windows Server 2012 - Installation/Configuration & Advanced Administration
Information Technology Infrastructure Library - Best Practices
Microsoft Certification for Windows Server 2003 - Installation/Configuratoin & Administration