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Mohamed Benabid , Fuel Station Supervisor / customer service

Mohamed Benabid

Fuel Station Supervisor / customer service ·fuel station rahmani seddik

Algeria

Master's degree, urban hydraulics

Work experience

Total years of experience: 13 years, 10 months

Fuel Station Supervisor / customer service

September 2017 - Present

fuel station rahmani seddik

Batna, Algeria •Hybrid

September 2017 - Present

Fuel Station Supervisor / customer service

• Performed safe and accurate fuel dispensing for vehicles
• Delivered professional customer service and handled payments
• Supervised daily fuel station operations and staff activities
• Coordinated fuel supply and monitored inventory levels
• Organized employee shift schedules and ensured smooth workflow
• Maintained strict compliance with safety and operational standards
• Ensured cleanliness and professional appearance of the fuel station
• Supervising daily fuel station operations and ensuring smooth workflow
• Dispensing fuel safely and accurately to customers’ vehicles
• Providing professional customer service and handling customer inquiries
• Managing cash transactions and operating POS systems
• Monitoring fuel inventory levels and coordinating fuel supply deliveries
• Preparing daily sales and fuel reports
• Organizing employee shift schedules and supervising station staff
• Ensuring compliance with health, safety, and environmental regulations (HSE)
• Maintaining station cleanliness and professional appearance
• Inspecting fuel pumps and equipment to ensure proper operation
• Resolving operational issues and ensuring efficient service
Company industry:
Oil & Gas
Job role:
Sales

Sales manager

June 2014 - October 2016

internet cafe

Batna, Algeria

June 2014 - October 2016

• Installation, configuration and Administration of
Windows servers.
• Maintenance, anti-virus, anti-spam and many things.
• Assisting customers in using computers and internet services
• Managing computer systems and ensuring proper functionality
• Handling customer payments and operating POS or billing systems
• Providing basic technical support for computers, printers, and network connections
• Monitoring internet usage and ensuring compliance with café policies
• Maintaining cleanliness and organization of the workspace and equipment
• Installing and updating basic software and applications when needed
• Printing, scanning, and photocopying documents for customers
• Managing customer accounts and session time control
• Ensuring a comfortable and safe environment for customers
Company industry:
Installation & Technical Services
Job role:
Sales

Sales manager

June 2011 - December 2013

mall

Batna, Algeria

June 2011 - December 2013

• Managing daily retail sales operations and ensuring sales targets are achieved
• Supervising and leading the sales team to maintain high performance
• Organizing employee schedules and ensuring smooth workflow
• Providing excellent customer service and resolving customer inquiries
• Monitoring sales performance and preparing daily and monthly sales reports
• Managing inventory levels and coordinating product restocking
• Implementing sales strategies and promotional activities to increase revenue
• Training and motivating sales staff to improve productivity and service quality
• Ensuring the store remains clean, organized, and visually attractive for customers
• Maintaining effective communication between management and the sales team
Company industry:
Retail & Wholesale
Job role:
Sales

Education

University Of Batna 2 - Mostefa Ben Boulaïd

January 2017

January 2017

Master's degree, urban hydraulics

Algeria

GPA (rating): Excellent

GPA (rating): Excellent

My graduation project focused on the design of a water distribution channel system for potable water. The project involved planning and designing channels and pipelines to transport clean drinking water from the main source to residential areas. It included studying the water source, calculating flow capacity, selecting suitable pipeline materials, and ensuring an efficient and safe water distribution system to households. The objective of the project was to improve the efficiency and reliability of potable water delivery to consumers.

University Of Batna 1 - Hadj Lakhdar

January 2015

January 2015

Higher diploma, Hydraulic Engineering

Algeria

GPA (rating): Excellent

GPA (rating): Excellent

For my higher diploma degree, my graduation project focused on the basic study and design of a potable water distribution system from the main water source to residential areas, including the planning of channels and pipelines to deliver water efficiently to households.

Skills

CLEANLINESS

Expert

COMPUTER SECURITY

Intermediate

CUSTOMER SERVICE

Expert

MANAGEMENT

Expert

MERCHANDISING

Expert

MICROSOFT WINDOWS

Intermediate

OPERATIONS

Intermediate

PROJECT SCHEDULES

Intermediate

SALES

Expert

SUPPLY MANAGEMENT

Expert

Administration

Intermediate

Project Management

Expert

Data Entry

Expert

Marketing

Intermediate

Administrative

Intermediate

Shift Scheduling

Expert

Leadership

Expert

Retail Sales

Expert

Teamwork

Expert

Sales Performance Monitoring

Expert

Attention to Detail

Expert

Call Center

Intermediate

Call

Intermediate

Cashiering

Expert

Cashier

Expert

Negotiation

Expert

Business Development

Intermediate

Data Input

Expert

Safety

Expert

Security

Expert

Security Management

Expert

Data Analysis

Expert

Employee Relations

Expert

Recruitment

Expert

Human Resources

Expert

HR Management

Expert

Production

Expert

Science

Expert

Installation

Expert

Customer Care

Expert

Product Management

Expert

Microsoft Excel

Intermediate

Secretarial

Expert

Front Office

Expert

Receptionist

Expert

Microsoft Office

Intermediate

Store Management

Expert

Warehouse Management

Expert

Stores

Expert

Materials

Expert

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate

French

Intermediate

Training and Certifications

Certifications
Criminal Record Certificate
Local Court algeria
Feb 2026
work certificate
fuel station rahmani seddik
Mar 2026
Certificate of Good Conduct
university mostafa Ben boulaid batna
Jan 2026

Hobbies and interests

Music

Developed creativity, focus, and patience by practicing and analyzing musical pieces.

Volunteering

Participated in community service projects, enhancing teamwork, problem-solving, and leadership skills.

Cinema / Watching Movies

Developed analytical and critical thinking skills by studying storytelling, character development, and audience engagement.

Travelling

Explored multiple countries, enhancing cultural awareness, adaptability, and effective communication skills.

Sport Bodybuilding / Fitness

Committed to a disciplined training routine, demonstrating strong self-motivation, consistency, and goal-oriented mindset.

Reading

Completed over 20 professional books on sales, management, and customer service, improving leadership and operational skills.