Mohamed Benelguemar, Customer Service And Sales Representative

Mohamed Benelguemar

Customer Service And Sales Representative

Mohamed stores for wholesale and retail

Location
Algeria - Ain el Melh
Education
Diploma, Sales management
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

Customer Service And Sales Representative at Mohamed stores for wholesale and retail
  • Algeria - M'Sila
  • My current job since January 2015

1_ A cashier

2_ Dealing with wholesale and retail in the field of food trade

3_ Taking care of customers and providing them with all their requirements

4_ Bring the required commodity and provide it

5_ Product and store promotion

6_ Expanding the field of trade and entering into wholesale and retail trade

7_ Arranging and displaying the item

8_ Dealing with customers tactfully and well behaved with them

9_ Helping customers complete the purchase process

10_ Marketing the goods via e-mail and social media

11_ Explain the details of the commodity to customers and promote it

12_ Pay special attention to customers, their needs and desires, and help them with special services

13_ Solve any kind of problems, master the negotiation style, and satisfy the customer

14_ Coordinating sales efforts with marketing programs

15 _ discipline and planning

16 _ Fluency in English, Arabic and some French

17_ Patience and the ability to convince the customer

18_ interpersonal and client communication

19_ Present, promote and sell products/services using solid arguments to existing and prospective customers

20_Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

21_ Establish, develop and maintain positive business and customer relationships

22_Reach out to customer leads through cold calling

23_ Achieve agreed upon sales targets and outcomes within schedule

24_Coordinate sales effort with team members and other departments

25_Analyze the territory/market’s potential, track sales and status reports

26_Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

27_Keep abreast of best practices and promotional trends

28_Continuously improve through feedback

Education

Diploma, Sales management
  • at Great learning
  • October 2023

A certificate fro learning sales management from Great learning organisation

Bachelor's degree, English
  • at Mohamed Boudiaf University - M'Sila
  • December 2018

1_ Entering university and studying English as a major 2_ Attending additional lectures to spread the benefit 3_ Fluency in English speaking, reading and writing 4_ Microsoft office 5_ Obtaining a bachelor's degree with a good grade 6_ Studying foreign languages ​​as a specialization 7_ Studying at Musab Ibn Omair High School

Specialties & Skills

Marketing
Buying and Selling
التحدث
Drawing
Polyglot
Tact in dealing with customers
Time management
Communication
Listening and persuasion
Ability to do the right decisions
Project management
Ability to solve the problems and satisfy the customer
Patience
Previous work experience
Ability to work with a team
Word . Excel
Sale and buy
Marketing
Promptitude
Ability to adapt to different working conditions
Work under pressure
Desire to succeed and excel
Good looking
Self-confidence
Product knowledge
Customer service
Closing skills
Presentation skills
Meeting sales goals
Territory management
Motivation for sales
Prospecting skills
Client relationships

Social Profiles

Languages

English
Expert
Arabic
Native Speaker
French
Intermediate

Memberships

Algerian Red Crescent
  • Assistant
  • January 2020

Training and Certifications

Digital skills- Digital marketing (Certificate)
Date Attended:
October 2023
Customer Service _ customer experience-planning and execution (Training)
Training Institute:
Edraak
Date Attended:
October 2023
Duration:
2 hours
Customer Service_ key account management (Training)
Training Institute:
Edraak
Date Attended:
October 2023
Duration:
2 hours
Sales (Training)
Training Institute:
M3aarf
Date Attended:
October 2023
Duration:
1 hour
Business Administration (Training)
Training Institute:
M3aarf
Date Attended:
October 2022
Duration:
2 hours
Sales management (Certificate)
Date Attended:
October 2023
Bachelor's degree (Certificate)
Date Attended:
July 2016

Hobbies

  • Writing _ reading novels _ drawing .