mohamed bouhaja, Director of F&B  Operations

mohamed bouhaja

Director of F&B Operations

IFT

Location
Qatar - Doha
Education
Diploma, Gold Service Certification in F&B Services
Experience
17 years, 9 Months

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Work Experience

Total years of experience :17 years, 9 Months

Director of F&B Operations at IFT
  • Qatar - Doha
  • My current job since November 2016

in Charge for F&B Outlets Restaurants Operations as a Group Director (Managing /Pre-Opening-Opening-Branding ....)

FOOD &BEVERAGE DIRECTOR at Retaj Al Rayyan Hotel
  • Qatar - Doha
  • My current job since April 2011

Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene.

Coordinating and supervising the preparation, presentation and service of
Food and Beverage to ensure the highest quality at all times.

Developing the operation beyond our current plans and the ability to plan strategically and gain analytical information from your department is essential.

Supervising and coordinating pricing and preparation of menus, beverages.

Conducting frequent Food and Beverage meetings relating to, but not limited to, the following: overall Food and Beverage financial results and profitability, projected business, operations results and problems, new policies, quality improvement, sales improvement and productivity improvement.

Participate in the preparation of the Annual Business Plan to ensure Food & Beverage operation is adequately represented.
Keeping up to date with industry trends, products, systems and best practices.

Training and coaching of employees to enhance performance of your people resulting in consistently high customer satisfaction scores.

To assist identifying market changes which will improve business levels from hotel guests and the local market

ASSISTANT FOOD &BEVERAGE DIRECTOR at RENAISSANCE
  • Morocco - Marrakech
  • February 2010 to January 2011

Acting on all pre opening sequence such as recruitement, training, preparing menus.......
Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene.

ASSISTANT FOOD &BEVERAGE DIRECTOR (F&B in Charge at BARCELO HOTELS
  • Morocco - Oujda
  • April 2009 to November 2009

Acting on all pre opening sequence such as recruitement, training, preparing menus.......
Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene.

Training and coaching of employees to enhance performance of your people resulting in consistently high customer satisfaction scores.

To assist identifying market changes which will improve business levels from hotel guests and the local market

OUTLETS MANAGER at ES SAADI CASINO ,HOTEL & RESORTS
  • Morocco - Marrakech
  • January 2008 to December 2008

Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene.

Coordinating and supervising the preparation, presentation and service of
Food and Beverage to ensure the highest quality at all times

RESTAURANT MANAGER at SOFITEL,ACCOR MARRAKECH
  • Morocco - Marrakech
  • January 2005 to December 2006

Supervising the levels of products and service, guest satisfaction, marketing, operating costs and hygiene.

Coordinating and supervising the preparation, presentation and service of
Food and Beverage to ensure the highest quality at all times

Education

Diploma, Gold Service Certification in F&B Services
  • at American Hotels & Lodging Education Institute
  • November 2012
Diploma, BTS
  • at UNIVERSITY DEGREE
  • July 1996

ENGLISH LITERRATURE AND THEN 3 YEARS FOR HOTEL SCHOOL DIPLOMA BTS

Specialties & Skills

529 Plans
Beverage Industry
Beverage Marketing
Food & Beverage
Food safety & hygiene
Project Management Professional
launched new Café Shop Brand
3rd Health and Safety Certifecate from Cambridge Doha Academy

Languages

English
Expert
French
Expert
Dutch
Intermediate
Arabic
Expert

Memberships

Hospitality Food and Beverage
  • member ship
  • November 2011
Hotel Industry Professionals Worldwide
  • member ship
  • November 2011

Training and Certifications

Master (Certificate)
Date Attended:
June 2013
Valid Until:
September 2013