Service Manager
Abunayyan Trading Co.
Total years of experience :19 years, 0 Months
• Service Manager
a. To provide service for Kohler products, KD engines, Mitsubishi engines and other engines such Volvo, John Deere, Perkins, Doosan …etc.
b. Also handling other products in service such as flexi forklift, flygt/xylem submersible pumps & lowara pumps.
c. Handling Legrand UPS- PDI, installation and startup& Commissioning.
d. Handling after sales support, PDI and repair of JCB heavy machinery equipment.
e. In addition of above responsivities, I am arranging to construct a new workshop and service center capable for full, safe, and profitable operation.
f. Also, handling and following the daily schedule of the service team for PDI, installation supervision at customer site, carry out startup& commissioning at sites for individual generators and/ or full projects.
g. Run workshop for daily minor and major repair and Engine major overhaul.
h. Handling all service contracts as a marketing, offering and execution for all kingdom.
i. Arrange and deliver training for customer when needed after completing the commissioning as well as, on job training for new hire service manpower.
j. Preparing, arranging and sharing and discussion with management for forecast of
the budget such CAPEX OPEX, manpower plan, training plan and Revenue plan.
To Build new workshop and run it to provide service of Cummins products/generators
b) In addition of above responsivities, I am arranging to organize and build a new
workshop and service center capable for full, safe and profitable operation.
c) Handling, following the schedule service team for the daily activities such as PDI,
installation supervision at customer site, carry out startup& commissioning at sites
for individual generators and/ or full projects.
d) Run the workshop for daily repair of the Cummins products.
e) Arrange and deliver training for customer when needed after completing the
commissioning as well as, on job training for new hire service manpower.
f) Conduct on Job training for new hiring manpower .
g) Conduct training about Cummins products to SEHAI (Saudi Electronic and Home
Appliances Institute) technicians.
h) Preparing, arranging and sharing and discussion with management for forecast of
the budget such CAPEX OPEX, manpower plan, training plan and Revenue plan.
Cummins power generation& Cummins engines & Scania Trucks)
In addition of above duties, I am also handling the following:
I. Analysis to improve performance of workshop & KPIs of manpower.
Cummins power generation & Cummins engines).
In addition of above duties, I am also handling the following:
Startup & commissioning of Marine Engines (participated in launching of 14 barges in Jubail-
owned by ERAF MARINE CO.
Start up, commissioning and troubleshooting of parallel operation for more projects such as
Saudi Ben laden, Alfosan, Nejem Aljazeera, Almarai co.at Hail and AL-Bustan project at
Riyadh City.
Lead a team of service staff to supply and service a project to Saudi Arabian airports for
RAYTHOEN Company included many types of equipment such as generator, ATS, FM200-
fire system and radar.
Receive the customer complaint through service advisor, schedule the technician for site visit
and support him and receive & review the site report.
Prepare quotation, send it to customer and follow up it till getting approval.
Order the parts and schedule the technician to install it and rectify the problem.
Follow the open and completed orders for invoicing.
a) Operation and maintenance of synchronous machines - sync. Generators
b)Troubleshooting & repair of generators and power generation control systems.
c) Repair and diagnosis of electronic engine control systems in multiple applications.
d)Startup & commissioning of Marine Engines & installation of their control boards
(participate in launching of 10 barges in Aswan owned by the Arab contractors Co.)
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