Mohamed Darwish, Reservation Supervisor

Mohamed Darwish

Reservation Supervisor

Hejozati Travel and Tourism

Location
United Arab Emirates
Education
Bachelor's degree, Law
Experience
11 years, 0 Months

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Work Experience

Total years of experience :11 years, 0 Months

Reservation Supervisor at Hejozati Travel and Tourism
  • United Arab Emirates
  • My current job since May 2013

Handling all kind of reservations ( Traveling TKTS, Hotels, Transportation, Tours ).
Handling groups reservation ( conventions from the initial blockage to the rooming lists)
Administer productivity of staff and ensure achievement of all departmental goals .
Reporting to executive director
specialized in handling UAE nationals customers.

Customer Service Agent at Raya Contacts Center
  • Egypt
  • November 2013 to April 2013

Greet customers warmly and ascertain problem or reason for calling.
Prepare customer service summary reports
Achieves financial objectives.
Identifies current and future customer requirements.
Provides customer service support to the organization by obtaining,

Customer Service
  • to

Education

Bachelor's degree, Law
  • at 2013 Faculty of LawCairo University

in

Specialties & Skills

Ticketing
Reservations
CAR DRIVER
COMMUNICATION SKILLS
COMPETITIVE
CONSULTING
CUSTOMER SERVICE
DETAIL ORIENTED
GESTIÓN
REPORTS
TRANSPORTATION

Languages

Arabic
Expert
English
Expert