Training Coordinator
Saudi Petroleum Services Polytechnic
Total years of experience :16 years, 3 Months
Create and facilitate computer-based placement exams for training initiatives and Technical Mathematics subjects for oil and gas company trainees. Administer courses and educate trainees. Identify/resolve issues affecting course delivery quality. Publish learning modules, compose quizzes and establish enrollment rules. Team with Subject Matter Experts (SMEs) to develop course content, prepare training materials and deliver presentations. Control training documents revision/configuration/deployment/publishing.
Propelled achievement of key performance indicators to 100% by constructing remedial education program, including remedial classes, additional revisions sheets and extended office hours.
Accelerated delivery of materials by steering shift from manual materials to digital environment, comprised of smart learning environment, Moodle learning management system (LMS), pdf books and smart pens.
Strengthened testing security and cut grading time by introducing computer-based placement test.
Coordinated projects for design and installation of routers, signal boosters, cables and servers. Partnered with Project Manager to monitor and control budgets and schedules. Deployed software and system upgrades; resolved software-related issues. Planned and implemented procedures, documentation and inventory assessment. Generated reports on project performance.
Facilitated on time and within budget project delivery, overcoming unstable internet connection due to remote location. Led solicitation and selection of provider for dedicated internet line; attained quotations and negotiated with telecom providers.
Boosted productivity and efficiency by enabling tracking of IT equipment. Strategized device labelling system, formed inventory database and composed and issued policy on changes.
Provided first-level support/consultation on technical issues. Updated applications, OS and client software on Windows XP and Vista machines in Novell environment. Worked with Deep Freeze Enterprise client security software. Conducted troubleshooting of LAN connection and printing. Prepared detailed reports on issues.
Minor: Mathematics