Organization Performance Lead
ITWorx
مجموع سنوات الخبرة :19 years, 6 أشهر
* Leading Six Sigma Quality Improvement Project as a Black Belt Expert with hands-on experience.
* Developing KPI standards and new techniques to assure ultimate Performance.
* Follow-up the Performance of all Operational Divisions using well-defined KPIs for the whole Organization.
* Leading Six Sigma Quality Improvement Project as a Black Belt Expert with hands-on experience, in TEData.
* Developing, Monitoring & Controlling SLAs between Operations and other departments/divisions.
* Setting up KPIs for the technical maintenance process and developing standard techniques to assure minimum downtime.
* Optimizing available Resources and minimizing the cost by eliminating the waste in technical processes.
Monitoring Technical Services and reporting performance of teams in installation, maintenance and follow up processes