Mohamed Elasser, Recruitment Senior Executive

Mohamed Elasser

Recruitment Senior Executive

Hassab Labs

Lieu
Egypte - Le Caire
Éducation
Diplôme, HRM Diploma
Expérience
13 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 8 Mois

Recruitment Senior Executive à Hassab Labs
  • Egypte - Le Caire
  • Je travaille ici depuis septembre 2016

Skill Set: Sourcing, recruiting, Screening. Sourcing and recruiting qualified candidates matching to the requirement from client.Screening candidates according to the job description.Sourcing and recruiting from various job boards and social-networking sites.Coordinating with recruited candidates for scheduling interviews.Able to maintain database of candidates.

Hr Specialist à Elkersh Cars
  • Egypte - Le Caire
  • avril 2015 à septembre 2016

-Maintains personnel files in compliance with applicable legal requirements.
-Keeps employee records up-to-date by processing employee status changes in timely fashion.
-Maintains listing of approved foundation positions along with assigned salary grade levels.
-Processes personnel action forms and ensures proper approvals; disseminates approved forms.
-Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances.
-Prepares paperwork required to place employees on payroll and establishes personnel file.
-Assists in hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews and reference checks.
-Maintains the employee handbook with updated resolutions and other pertinent information, as needed.

HR recruitment Coordinator à Micro Data Technology for Information Systems
  • Egypte - Le Caire
  • septembre 2014 à mars 2015

As HR Recruitment and Selection my responsibilities:
•Perform activities in the HR area includes employment specialists who recruit, interview and place workers.
•find people who are match for this job.
•Identify people who can help the organization to achieve its mission, vision.
•Compile and keep personal records data for each employee.
•Process and verify, maintain personal related documents.
•Gather personnel records from other departments or employees.
•Explain company personnel policies, benefits, and procedures of job application.
•Contact job applications to inform them of the status of their applications.
•Assist in generating the monthly payroll.

sales representative à Yellow Pages Company
  • Egypte - Le Caire
  • juin 2014 à septembre 2014

Sales organization and we are currently seeking strong outside sales and marketing professionals with proven understanding of both online, mobile and traditional media to help build and sell YPG 360° advertising solutions to local SMB’s.

In addition, the position will ensure that customers' needs are exceeded in terms of customer satisfaction. Success in this position requires strong consultative sales and analytical skills, a focus on client service, intrinsic curiosity for our products and technology, the ability to thrive in a dynamic, team-focused environment and deliver within tight deadlines. We succeed when we help our customers to grow their business using our tailored advertising solutions.

Customer Service Representative à SPREA.MISR
  • Egypte - Le Caire
  • octobre 2012 à avril 2014

As Customer Service Advisor my responsibilities:
• Answering calls in a professional and timely manner, logging details of the customer incident or changes to services - ensuring that accurate and complete information is obtained.
• Resolving customer incidents or changes wherever possible at first point of contact or to assign the incident to the Incident Management Team or 3rd Party accurately with initial diagnostics carried out.
• Ensuring customers receive timely updates on incidents
• Building relationships with the customer in a professional way
• Contributing to ad-hoc duties and projects as determined from time to time by members of the management team.
• Working cross functionally with Operations, Sales, Marketing, Service & Account Managers and all other relevant business departments by communicating valuable customer feedback and keeping them informed of customer issues and successes.
• Ensuring ongoing development of technical and customer service skills within the role


As Customer Service Advisor my skills and qualifications will ideally include:

• Customer relationship management
• Proven experience in a Customer Service role
• Good understanding of telecommunication services desirable
• Excellent communication skills
• Good analytical skills
• Excellent interpersonal skills
• Willing to learn and progress within a large corporate organization

customer service advisor à Vodafone-EG
  • Egypte - Le Caire
  • janvier 2011 à juillet 2012

As Customer Service Advisor my responsibilities:
• Answering calls in a professional and timely manner, logging details of the customer incident or changes to services - ensuring that accurate and complete information is obtained.
• Resolving customer incidents or changes wherever possible at first point of contact or to assign the incident to the Incident Management Team or 3rd Party accurately with initial diagnostics carried out.
• Ensuring customers receive timely updates on incidents
• Building relationships with the customer in a professional way
• Develop and maintain business product and service awareness through
self-investigation and support from Vodafone
• Contributing to ad-hoc duties and projects as determined from time to time by members of the management team.
• Working cross functionally with Operations, Sales, Marketing, Service & Account Managers and all other relevant business departments by communicating valuable customer feedback and keeping them informed of customer issues and successes.
• Ensuring ongoing development of technical and customer service skills within the role

As Customer Service Advisor my skills and qualifications will ideally include:
• Customer relationship management
• Proven experience in a Customer Service role
• Good understanding of telecommunication services desirable
• Excellent communication skills
• Good analytical skills
• Excellent interpersonal skills
• Willing to learn and progress within a large corporate organization

Customer Service Representative à HSBC
  • Egypte - Le Caire
  • novembre 2008 à mai 2009

Proven experience in a Customer Service role • Good understanding of telecommunication services desirable • Excellent communication skills • Good analytical skills • Excellent interpersonal skills • Willing to learn and progress within a large corporate organization

Éducation

Diplôme, HRM Diploma
  • à AUC
  • septembre 2016

HRM Diploma: •Strategic Management •Recruitment & Replacement •Training & Development •Compensation & Benefits •Employee & Labor relations •Labor Law •HRIS •Final Project

Etudes secondaires ou équivalent, Interviewing & Selection Techniques
  • à AmCham Egypt
  • décembre 2014
Etudes secondaires ou équivalent, Decision Making & Problem Solving
  • à AmCham Egypt
  • octobre 2014
Etudes secondaires ou équivalent, communication skills
  • à AmCham Egypt
  • septembre 2014
Baccalauréat, BSC.OF Commerce, Foreign Trade & Business Administration
  • à Helwan University
  • juillet 2008

Graduation Project: Economics of Foreign Trade (Export & Import) Grade: Good

Etudes secondaires ou équivalent, literary section
  • à High school – Al Salam College
  • juillet 2003

Skills in School builds personal development, creativity, community engagement in addition to Skills in Schools is already embedded within the curriculum

Specialties & Skills

time management
team spirit
Recruitment & selection tec
creative
hard worker
supportive
performance management
human resource

Langues

Anglais
Langue Maternelle
Arabe
Langue Maternelle