Customer Service Manager
Arabia Group for Investment
Total years of experience :17 years, 10 Months
• Receiving Customers' Call and schedule appointments
• Maintain customers' filing system
• Precede negotiation process after deal
• Preparing customers' contracts
• Scheduling customer's installments
• Set the pricing list for every unit after discussion with the chairman
• Distributing prices to the sales department within the company
• Prepare the central finance for the customers
• Prepare the checks' reports
• Prepare the daily expenditures for the each project
• Prepare a general report concerning the paid and resting installments
• Setting alternative solutions for the non-payments cases
Additional:
• Coordination and follow-up between departments.
• Beside my job I responsible for All Marketing
• Beside my job I responsible for IT
• Negotiating with customers
• Diversify the products in the gallery
• Prepare the daily expenditures Reports
• Leading the team in the gallery
• Distributing products to our merchants
• Prepare pricing list and deliver them to our merchants
• Follow up sales revenues and expenditures
• Act as direct contact and negotiable person with our customers
• Achieving the Monthly and daily target which is set by the company
• Leading the Teamwork
Peachtree Accounting Corse : (Ain Shams University ) & ( CITU) New Horizons Curses
