mohamed elbahnsawy, Customer Service Manager

mohamed elbahnsawy

Customer Service Manager

Arabia Group for Investment

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Accounting
Expérience
17 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 11 Mois

Customer Service Manager à Arabia Group for Investment
  • Egypte - Le Caire
  • Je travaille ici depuis décembre 2008

• Receiving Customers' Call and schedule appointments
• Maintain customers' filing system
• Precede negotiation process after deal
• Preparing customers' contracts
• Scheduling customer's installments
• Set the pricing list for every unit after discussion with the chairman
• Distributing prices to the sales department within the company
• Prepare the central finance for the customers
• Prepare the checks' reports
• Prepare the daily expenditures for the each project
• Prepare a general report concerning the paid and resting installments
• Setting alternative solutions for the non-payments cases
Additional:
• Coordination and follow-up between departments.
• Beside my job I responsible for All Marketing
• Beside my job I responsible for IT

Accountant &Sales executive à Shemis Gallery
  • Egypte - Le Caire
  • juillet 2008 à décembre 2008

• Negotiating with customers
• Diversify the products in the gallery
• Prepare the daily expenditures Reports
• Leading the team in the gallery

Sales executive & Accountant Stories manager à Aseem Factory for Weaving
  • Egypte - Le Caire
  • juillet 2006 à juillet 2008

• Distributing products to our merchants
• Prepare pricing list and deliver them to our merchants
• Follow up sales revenues and expenditures
• Act as direct contact and negotiable person with our customers
• Achieving the Monthly and daily target which is set by the company
• Leading the Teamwork

Éducation

Baccalauréat, Accounting
  • à Ain Shams University – Commerce
  • octobre 2008

 Peachtree Accounting Corse : (Ain Shams University ) & ( CITU)  New Horizons Curses

Specialties & Skills

Customer Service
Peachtree
International Arbitration
 Presentation Skills Workshop
 New Horizons Curses
Computer Skills
• Microsoft Office Applications " Word – Excel – Access – PowerPoint "
 Peachtree Accounting Corse
 Time & Stress Management
 Communication Skills Workshop
 دورة الإتحاد العربى للتمويل وتقييم الأصول العقارية
خبرة فى بحوث المبيعات والتسويق الدولية
خبرة فى الدعاية والاعلان (من خلال التعامل مع شركات مختلفة فى هذا المجال من خلال طبيعة عملى )
خبرة فى التعامل مع برنامج CRM (إدارة علاقات العملاء)

Langues

Anglais
Moyen
Néerlandais
Débutant

Adhésions

رابطة الزجاليين وكتاب الأغانى
  • عضو عامل
  • January 2005
نادى المقاولون العرب الرياضى
  • عضو دائم
  • July 2011
نقابة التجاريين
  • عضو غير عامل
  • December 2008

Formation et Diplômes

all (Formation)
Institut de formation:
 Advanced in computer skills:
Date de la formation:
February 2008