IT infrastructure BO team leader engineer
Huawei
Total des années d'expérience :10 years, 4 Mois
Responsible For Developing and Maintain detailed flow charts and schema diagrams outlining systems and Data Center Documents (Layout Floor, Mapping Sheets, Capacity Management, etc.)For adds, moves, changes and removal of equipment
Provide Advanced fault diagnosis and troubleshooting of ( Rack, Servers and Cables (Fibers, STPs patchs)
Network information configuration Add/modify/delete related information in the system according to the information changes on the live network.
Maintain capacity planning for Huawei Egypt SEQ Platform Infrastructure to ensure that affiliate maintains a high level of security / data protection.
Manage, Maintain, troubleshoot and monitor WAN and LAN connectivity, routers, switches, firewalls and network nodes.
Manage and maintain servers infrastructure and cloud based infrastructure.
Manage and maintain systems backups, data protection and DRP according company’s relevant procedures / policies.
Manage and maintain Microsoft related technologies (Windows Server, SQL, Tableau ).
Manage and maintain virtualization technologies (VMware and Hyber-V).
Manage and maintain main and backup internet connectivity for HO and sites including VPN and terminal services.
Manage and maintain storage infrastructure (SAN, NAS, DAS) including capacity planning.
Manage and administer video conference solution through PolyCom technology.
Assist in developing and maintaining IT security strategies, policies to achieve optimum corporate IT security and regulatory compliance.
Conduct forensic analysis of network, virus and worm attack to manage corporate firewalls, VPNs, intrusion detection & AMP (Advanced Malware Protection) Systems, malware analysis system and all other security devices.
Conduct IT infrastructure projects to ensure that the best-practice security measures are applied during the design and implementation.
Conduct network security assessments to supervise backup solutions, disaster recovery site and business continuity plans.
Manage antivirus environment to ensure that virus scan enterprise and agent are installed and patched on all servers with the proper versions.
Work with Internal Team to Engineer projects and identify new solutions to help the business.
Ensure proper documentation / diagrams for all computer systems and network infrastructure.
Provide assets and Respond to any internal/external and Hosting customer’s query in coordination with all concerned Operation Team in Etisalat
Managing, troubleshooting, operation and configuration of customer Core & LAN network
o Core Mobile IP/MPLS backbone devices contains :
Juniper routers (M120, M320, MX960 &T640)
Cisco router ASR9K
Huawei routers (NE40, NE5000)
Ericsson routers (Smart Edge).
o LAN network for each Core site which contains the Mobile Core nodes including Juniper switches (EX8208), Huawei Switches and Extreme switches.
Managing Etisalat IGWs and make sure of balanced traffic distribution over international circuits and making sure that all the prefixes are correctly backed up.
Preforming MPLS traffic engineering to ensure balanced traffic distribution among core links
Troubleshooting any strange behaviors, logs appeared on the core routers and switches and
opening cases if needed with different vendor TACs (Juniper - Cisco - Huawei - Extreme).
Performing S/W upgrades for Etisalat’s Juniper routers and Switches
Interact and coordinate with Etisalat-Planning teams to implement new IP solutions.
Preforming IP configuration audit & IP Network Optimization solutions to ensure the service quality & enhance network performance.
Sharing and transferring knowledge, and mentor other members of the team where necessary.
Holding Operations Meetings with customer to fulfill customer needs.
• Responsible for Planning and Implementing and Deploying New Services Nodes, Cabins, Racks and servers Inside Google DC in Egypt
• Responsible for Hardware and System Integration, Maintenance, Upgrading and Troubleshooting Of Google\{ GGC, Cash, Cloud, VO Vedio Optimization Services \}
• Planning and Execution, Configuration and Documentation of Network Infrastructure Component
Implement & Commission network infrastructure at all locations.
• Monitor Network (connectivity, servers, routers, firewalls, switches, internet connections.).
• Periodic audit of network stability and performance of existing Hardware.
• Update network applications as required;
• Oversee network and server configuration maintenance and management;
• Liaison with third party vendors for setting up systems infrastructure.
Connectivity:
• Monitor internet connectivity
• Ensure connectivity on each user’s system for email communication and related business applications
• Troubleshoot and resolve all problems encountered with connection, printer, hardware and software
Procurement / Maintenance of Hardware & Software
• Keep Inventory of all hardware and software.
• Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
• Ensuring all software is properly licensed and up to date;
• Overseeing computer security and anti-virus updates etc.
• Ensuring data is backed up on a regular basis
User Support
• Setting up new users and managing backup, security and passwords;
• Clarify user’s real needs and expectations and builds open, co-operative relationships with users.
• Provide satisfactory IT support to computer users within the office;
• Record user’s complaint/issue and upon resolution confirm the same with the user and acquire his acknowledgement;
• Conduct briefings and demonstrations for users to enhance system productivity;
• Complete special projects as requested;
1-technical support specialist in Tedata
2- it help desk In Tatweer company
3- network routing and switching engineer
4-familiar and strong back ground in programming ".net
5-high ability to learn any thing needed for small period of time"
Graduated From Faculty of Computer Science and Information Technology, Computer science Department University of mansura Graduated: July 2013 with GAF: Good Work Experience: • Link Dot Net Call center As "Technical Support Specialist " DSL