Key Account Sales Executive
GALAXY EGYPT (MARS EGYPT)
Total years of experience :13 years, 8 Months
• Selling the full range of products to agreed list of customers as well as new potential customers to increase coverage area.
• Responsible for the implementation of the agreed in store display merchandising.
• Daily reconciliation of all cheques, cash & credit sales.
• Expanded market share by 25%, increasing sales to retailers and distributors.
• Achieved monthly sales and performance KPIs for improved team success.
• Resolved customer concerns promptly to maintain satisfaction.
• Conducted cross-promotions with new and existing partners to expand sales and marketing opportunities
• Increased revenue by acquiring new customers and determining needs to offer relevant products.
• Achieved monthly sales and performance KPIs for improved team success.
• Built lasting relationships with clients through customer service interactions.
• Monitored competitor activity to remain ahead of industry trends.
• Expanded market share by 30%, increasing sales to retailers and distributors.
• Formulated marketing and advertising strategies for continuous business growth.
• Increased revenue by up-selling, cross-selling, recommending products and conducting promotions.
• Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
• Built focused new client networks, growing business opportunities and increasing revenue possibilities.
• Established and maintained positive, profitable client relationships through superb communication.
• Maintained contact with customers throughout sales and pre-delivery process.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Generated new leads and opportunities to maximize revenue.
• Achieved and exceeded sales targets in line with client growth across all products and services. With average achievement not less that 90%.
• Handled customer complaints, providing appropriate solutions and recommending alternatives.
• Responded to customer questions to improve customer loyalty and satisfaction.
• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Updated customer databases with accurate and current information.
• Worked in collaboration with sales team to achieve collective targets and goals.
• Monitored and reported on sales performance, identifying areas for improvement and growth.
• ACHIEVEMENT: Achieving annually & quarterly targets
best achiever of the year 2012