Head of Technology Transformation Services Practice - Middle East
Atos
Total years of experience :23 years, 2 Months
• Heading the Atos Technology Transformation Services Practice in the Middle East (Sales, Presales, Delivery, and Operations).
• P&L holder and accountable for practice Order Entry, External Revenue, Gross Margin and Operating Margin targets
• Focusing on Digital Transformation services such as Datacenter Transformation, Infrastructure Transformation, Digital Workplace, Digital Cloud (Private, Hybrid and Public), IaaS, SaaS and PaaS, and Software Defined Datacenters.
• Providing expertise in IT Strategy, Technology Consulting, Technology Architecture, Planning, Design, Application Life-cycle Management (Agile and Waterfall), Automation and Orchestration, Implementation, Testing, Development, Migration, Consolidation, Disaster Recovery and Business Continuity Planning, SLA/OLA and KPI management, managed services and operations management.
• Responsible for providing state-of-the-art solutions, including management of the technology and applications deployment, whilst managing the organizational changes required, in terms of business processes and supporting operations organizations needed to operate the full IT and Applications landscape
• Trusted adviser for client EVPs, CEOs and CIOs, providing strategic advisory and program directorship services, giving them multiple perspectives around people, process and technology and enabling them to make more informed decisions.
• Matching Atos capabilities, Middle East market demand and latest technology trends, to design/adapt Atos offerings to the Middle East market, and empowering business development initiatives in the region.
• Driving partnerships with Atos vendors and partners in the area of technology innovation, business development and offerings.
• Management of the technical and architecture capability and methodology
• Contract shaping and negotiations.
• Practice resourcing, both internally and for customer engagements
• Responsible for skills management, career development & training strategy
Key Profile: Leading IT strategy and architecture on a portfolio of high-profile, multimillion-dollar projects from inception to implementation, whilst managing IT teams, directly and indirectly, to deliver signed-off solutions.
Achievements:
• Developed multiple complex IT solutions from gathering requirements to sign-off by CIOs and IT Directors.
• Provided regular recommendations to CIOs & IT Directors, enabling them to make more informed decisions.
• Led projects’ and clients’ IT teams to deliver multiple signed-off solutions.
• Managed vendor engagements with Oracle, Microsoft, Cisco, F5, PWC, Dimension Data, & Allocate Software.
• Advisor/SME on multiple IT projects, including MS Infrastructure Services, Email, Network, and Virtualization.
• Developed and implemented Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies.
• Advocated infrastructure consolidation, IaaS and SaaS strategies.
• Managed project stakeholders, risks, quality, and performance.
• Successfully delivered multiple solutions to more than 140, 000 employees.
• Established as a credible IT Leader with access to client teams, managers, CIOs, and Vendors.
Key Profile: Lead Technical Architect and Lead Operations Architect for client projects.
Achievements:
• Appointed as a Lead Technical Architect on multiple ERP projects in Australia.
• Successfully delivered infrastructure architecture and designs for two SAP ERP projects (SRM & Banking).
• Managed client IT teams to implement signed-off designs.
• Managed infrastructure readiness assessment, infrastructure analysis, and infrastructure upgrades.
• Responsible for project management, and resource planning of the technology deliverables and resource.
• Responded to tenders, involved in pre-sales presentations and lead follow-ups.
• Assisted in business development & re-engineering of offerings to effectively meet client needs and new trends.
• Mentored team members and ensured delivery of IT projects within agreed time, quality, and cost objectives.
• Redesigned the overall Operations Architecture for one of the clients.
Key Profile: SME, led infrastructure architecture and design teams to successfully deliver multiple large-scale, enterprise-wide, global infrastructure projects, including the infrastructure design and implementation of new Head Office & 2 Datacenters, Global Active Directory, Datacenter and Head Office Migration, and Network Consolidation projects, whilst managing stakeholders, mentoring technical teams, and providing SME expertise.
Key Profile: Handled infrastructure design and implementation of new Regional Head Office, Datacenter, and Branches, including LAN/WAN, VoIP and Network Security, Windows Server, Exchange, Citrix, and Storage.
Key Profile: Network and Systems design, implementation and administration, including Cisco LAN/WAN, MS AD 2000, MS Windows NT4 & 2000 Servers and MS Exchange.
Commenced career at Tantoura Dev. Corp. as Systems & Network Administrator
MBA
MSc IT
Engineer