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Mohamed Essawy, regional business development manager

Mohamed Essawy

regional business development manager·Oyo

Saudi Arabia

Bachelor's degree, accounting

Work experience

Total years of experience: 13 years, 4 months

regional business development manager

June 2019 - January 2020

Oyo

Riyadh, Saudi Arabia

June 2019 - January 2020

Plan & oversee business development efforts for OYO KSA in assigned areas / clusters with a goal to on-board high-quality budget hotels on to OYO network
Identify new hotels that meet OYO standards in terms of location, pricing, infrastructure quality, owner willingness etc. and pitch OYO’s partnership proposal
Negotiate OYO’s commercial agreement with interested hotels and sign-up rooms
Strengthen relationship with existing hotel owners & other relevant stakeholders
Collaborate with other teams in OYO such as operations, marketing, pricing, customer support, finance etc. to ensure smooth functioning of hotels on day-to-day basis.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

sales supervisor

May 2016 - April 2019

LG Elecronics

Buraidah, Saudi Arabia

May 2016 - April 2019

- Ensure meeting monthly and yearly targets.
- Evaluate on-the-job performance of sales team.
- Coach, train, counsel and discipline employees.
- Identify future and current trends that appeal to market.
- Approve and negotiate contracts with vendors.
- Ensure items are in stock and maintain inventory.
- Keep up with fluctuating demand and supply.
- Ensure promotions are in with company’s standards.
- Monitor local competitors.
- Organize sales staff schedules.
- Assist sales staff in open new accounts and achieving sales targets.
- Handle customer complaints, questions and issues.
Company industry:
Retail & Wholesale
Job role:
Sales

Corporate Sales Executive - Account Manager

April 2013 - April 2016

Abdul Latif Jameel Electronics and Air Conditioning Co. Ltd

Jeddah, Saudi Arabia

April 2013 - April 2016

-Manage high value accounts " ALJ UIS - PEPSI - McDonalds' - SHARBATLY VILLAGE-King Abdullah University For Science And Technology 'KAUST ' - Dr. Suliman fakeeh hospital "
-Ensure meeting monthly and yearly targets.
-Open new corporate accounts.
-Enhance sales performance.
-Solve corporate accounts problems and conflicts.
-Follow up with logistics team to ensure delivery accuracy.
-Manage marketing and promotions campaigns with existing clients.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales team leader acting Store Duty Manager Husinia sharkia store

August 2011 - February 2013

Vodafone Egypt telecommunications s.a.e

Cairo, Egypt

August 2011 - February 2013

-Ensure customer satisfaction; solve customers' inquiries, conflicts& complaints.
-Monitoring, supporting all sales, technical related duties, team performance& evaluation.
-Daily, weekly& monthly reports.
-develop, plan sales strategies, store trend.
-ensure meeting monthly target& enhance sales.
-Handling store financial issues& money transfers
Company industry:
Telecommunications
Job role:
Sales

senior customer care representative. “High value customers segment”& usb technical support

June 2006 - May 2011

vodafone egypt telecommunications s.a.e

Cairo, Egypt

June 2006 - May 2011

Work experience :
Vodafone Egypt Telecommunications s.a.e"June 2006 - may 2011".

September 2008 - may 2011 worked as senior customer care representative.
“High value customers segment”& usb technical support Vodafone Egypt telecommunications s.a.e.
tasks:
Handling high customer’s inquiries, requests & complaints.
-Usb technical support.
-Support premium, corporate segment &account angle.
- Helping bills review team before bill issuance in bills auditing.
-support complaint team.
- making daily &weekly reports for team performance.

June 2006 - September 2008 worked as customer care representative “core & medium segment “ecco call centre, Vodafone Egypt telecommunications s.a.e.
tasks:
-handling core& medium customers segment inquiries, requests &complaint
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

commerce

September 2004

September 2004

Bachelor's degree, accounting

Egypt

GPA (percentage): 65%

GPA (percentage): 65%

awards : employee of the month august 2010 as recognition for peformmance. Training& courses : Find a way to say… yes! Sponsored by "scitron training& consulting"2008. recommend the best Aug 05-Dec 05 Basic Business Skills Acquisition (BBSA) Sponsored by "the Future Generation Foundation (FGF)". Training Developed language and computer skills. Enhanced presentation & project development skills. Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing. "9-27" Feb 05 "world class customer service" Sponsored by "Dale Carnegie Training". Objectives: Develop and define customer service skills that enhance professional relationship with customers. Resolve customer conflicts that recognize and deal with a variety of customer behaviors. Build decision-making skills that resolve conflict. Develop negotiation skills. Reduce work-related stress while satisfying internal customers. Jun 2004 – Aug 2004 E.S.P Center Zagazig University Training: Developed language skills: Conversational Course.

Skills

SAT
Expert
SAT
Expert
Sales
Expert
Sales
Expert
Negotiation
Expert
Negotiation
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Marketing
Expert
Marketing
Expert
Negotiations
Expert
Negotiations
Expert
Account managment
Expert
Account managment
Expert
Microsoft office
Expert
Microsoft office
Expert
wholesale
Expert
wholesale
Expert
key account management
Expert
key account management
Expert
negotiation
Expert
negotiation
Expert
marketing management
Expert
marketing management
Expert
operation
Expert
operation
Expert
marketing
Expert
marketing
Expert
wholesale sales
Expert
wholesale sales
Expert
sales coordination
Expert
sales coordination
Expert
persuasion skills
Expert
persuasion skills
Expert
marketing systems
Expert
marketing systems
Expert
planning
Expert
planning
Expert
mail
Expert
mail
Expert
outlook
Expert
outlook
Expert
market research
Expert
market research
Expert
operations management
Expert
operations management
Expert
marketing strategy
Expert
marketing strategy
Expert
merchandising
Expert
merchandising
Expert
marketing support
Expert
marketing support
Expert
mobile
Expert
mobile
Expert
order
Expert
order
Expert
team leadership
Expert
team leadership
Expert
problem solving
Expert
problem solving
Expert
word of mouth marketing
Expert
word of mouth marketing
Expert
accounting
Expert
accounting
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
teamwork
Expert
teamwork
Expert
account management
Expert
account management
Expert
Negotiation
Expert
Negotiation
Expert
SAT
Expert
SAT
Expert
Sales
Expert
Sales
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Marketing
Expert
Marketing
Expert

Languages

English
Native Speaker
Arabic
Native Speaker

Training and Certifications

Training
BBSA
Berlitz
Aug 2005