محمد Fareedh

Project : SAB Tower -HQ (Riyadh)

Responsibilities:

• Managing the Total Facilities Management of SAB Tower (55, 000 Sq.m -B+G+ 30 Floors which is LEED
Gold certified Building) services covered Hard Services & Soft Services.

• P&L Management & Accountability.

Responsibilities:
• Managing the Total Facilities Management of SAB Tower (55, 000 Sq.m -B+G+ 30 Floors, 45, 000 Sq.m -11
floors Car Parking, which is LEED Gold certified Building) covering Hard Services & Soft Services.
• Improved Contract KPI ratings from 68% to 85% first time in three years of contract,
• Improved CSAT Score from 20% ( March 2025) to 100% (November 2025).
• Improved NPS score from 4 (March 2025) to 10 (November 2025).
• P&L Management & Accountability. -HQ (Riyadh - KAFD), IMF Regional Office
Responsibilities:
• Manpower recruitment and Contract Mobilization,
• Taking over management from the PMC
• Establish PPM & Third party AMC

• Provided tailored facility maintenance through preventive and reactive maintenance programs under the
contract and on-call maintenance.
• Prepared estimate, quote submittals as well as monthly reports for annual maintenance contracts and on call
maintenance.
• Ensured periodic maintenance and repairs on equipment within a facility, and that the facility is clean and
orderly at all times.
• Responsible for development, implementation, and periodic review of the preventive and proactive
maintenance schedule.
• Monitored and oversaw the work of external contractors to ensure terms of agreements are met and work is
completed satisfactorily.
• Managed in the development and administration of site/facility maintenance budget, coordinated the
allocation of resources following budget approval, and recommended approval of expenditures.
• Reviewed and authorized purchase orders, administered contracts, obtained price quotes and bids, as well as
approved employee purchases.
• Ensure documentation related to field maintenance and preventive maintenance.
• Coordinated the recruitment allocation of staff; oversaw team mobilization as well as deployment.
• HS&E Training & Audit management for internal and external audits.

• Contract Manager for Saudi Aramco Facility Management (Electrical O&M services of 32 HQ Buildings &
Corporate Data Center),
• Ensure KPI & SLA are duly adhered, Periodical Reports are submitted, manage hiring and mobilization,
• Manage Training & Development of the staff, Ensure Contract delivery and continuous improvement.

Responsibilities:
• Head of Projects & Maintenance department for KSA with 100 retail stores (Brands as DKNY, Basicxx, KOTON, ONTIME, Fossil, Trinkets etc) warehouses and HQ office.
• Successfully managed 11 new retail store projects for brands Ontime, DKNY, Triumph, Sergio Rossi, Dona Karan across KSA covering full project cycle of Capex Value SAR 23 Million and achieved Capex savings of 24%.
• Managed DKNY new store project at Terminal 5, Riyadh and Technical point of contact with Airport Authority.
• Successfully installed centralized Double stage evaporative Air cooler for Main Warehouses and achieved Capex savings of SAR 1.1 Million in Value Engineering.
• Established cost saving initiatives in Opex of 1 Million in the first Year.
• Streamlined Civil Defense compliance and license renewals.
• Established Preventive Maintenance Plan for KSA

• Managing the New Store Opening Projects, Refit Projects & Maintenance department for KSA with 100
retail stores (Brands as DKNY, Basicxx, KOTON, ONTIME, Fossil, Trinkets etc) warehouses and HQ
office.
• Successfully managed 11 new retail store projects at Various Malls in KSA belonging to Arabian Centers,
Granada Mall, Saudi PIF - VIA Riyadh & Riyadh Boulevard, Yacht Club - F1, for brands Ontime, DKNY,
Triumph, Sergio Rossi, Dona Karan across KSA covering full project cycle of Capex Value SAR 23 Million
and achieved Capex savings of 24%.
• Managed DKNY new store project at Terminal 5, Riyadh and Technical point of contact with Airport
Authority.
• Successfully installed centralized Double stage evaporative Air cooler for Main Warehouses and achieved
Capex savings of SAR 1.1 Million in Value Engineering.
• Established cost saving initiatives in Opex of 1 Million in the first Year.
• Streamlined Civil Defense compliance and license renewals.
• Established Preventive Maintenance Plan for KSA

• Managed maintenance operations across three Regions as Western, Northern & Southern across KSA, covering 67 Hyper Markets and Super Markets, 17 Compounds & a Regional Office.
• Established SOPs for KSA Hypermarkets & Super Markets Maintenance Operations
• Plan and manage all equipment & assets including preventive & reactive maintenance of Refrigeration, Air Conditioning, Fire Alarm & Fire Fighting, Generators, CCTV, Plumbing, Electricals etc.
• Ensure that all company facilities within the area are maintained as per maintenance standards, by managing the team according to company standards and regulations.

• Managed maintenance operations across three Regions as Western, Northern & Southern across KSA
including (Jeddah, Makkah, Taif, Rabigh, Yanbu, Madina, Jazan, Abha & Tabuk), covering 67 Hyper
Markets and Super Markets, 100 Pandati stores, 17 Compounds & a Regional Office.
• Established SOPs for KSA Hypermarkets & Super Markets Maintenance Operations
• Plan and manage all equipment & assets including preventive & reactive maintenance of Refrigeration, Air
Conditioning, Fire Alarm & Fire Fighting, Generators, CCTV, Plumbing, Electricals etc.
• Ensure that all company facilities within the area are maintained as per maintenance standards, by managing
the team according to company standards and regulations.
• Maintain the functionality of all equipment, ensuring that they perform their intended function.
• Provide the best and most cost-effective technical solution for any technical issue in any store.
• Manage the new facility (newly opened stores), validate technical documents, drawings and warranties
received from the store opening team to ensure facilities operations for new stores.
• Ensured that facilities always meet government regulations and health & safety standards.
• Ensure that the team is following maintenance store walk plan and are completed up to standard.
• Develop budget for all needed Capex/Opex expenses for facilities for the year.

• Responsible for total facility management service delivery for all the Toyota Showroom (Abdul Lateef Jameel) facilities across KSA.
• Managed total facility management service delivery for Residential compound Facility -J | ONE by Abdul Latif Jameel Land - one of the largest and most ambitious residential developments in Jeddah.
• Directed and oversaw the day-to-day operations of building maintenance activities including planning, organizing, maintaining and managing the operations and reliability of showroom facilities and residential compound facilities.

• Responsible for total facility management service delivery for all the Toyota Showroom (Abdul Lateef
Jameel) facilities across KSA.
• Managed total facility management service delivery for Residential compound Facility -J | ONE by Abdul
Latif Jameel Land - one of the largest and most ambitious residential developments in Jeddah.
• Directed and oversaw the day-to-day operations of building maintenance activities including planning,
organizing, maintaining and managing the operations and reliability of showroom facilities and residential
compound facilities.
• Supervised multi-disciplinary teams of staff including cleaning, maintenance, grounds and security

• Managed overall After Sales & Warranty operations in the company with P&L responsibility;
• Effectively managed the operations assigned to ensure that high standards and operational controls are always actually being maintained.
• Collected and analyzed a variety of complex data and information that were physical work records and converted the data digitally, which established to monitor the performance efficiency of the AC units and failure reduction.

• Managed overall After Sales & Warranty operations in the company with P&L responsibility;
• Effectively managed the operations assigned to ensure that high standards and operational controls are
always actually being maintained.
• Successfully centralized maintenance & after sales team in the organization.
• Efficiently developed systems, strategies, policies & procedures for the Maintenance Management
Department, Warranty Management, including recruitment and restructuring.
• Established policy converting the maintenance department from cost center to profit center.
• Strategically implemented policy to improve the aftersales perception of the services and brand image.
• Collected and analyzed a variety of complex data and information that were physical work records and
converted the data digitally, which established to monitor the performance efficiency of the AC units and
failure reduction.

Highlights:
• Established startup of Facilities Management operations in KSA for SureFix FM.
• Selected as one of the top 10 Entrepreneurial companies in KSA by E&Y for three consecutive years.

Responsibilities:
• Provided tailored facility maintenance through preventive and reactive maintenance programs under the contract and on-call maintenance.
• Prepared estimate, quote submittals as well as monthly reports for annual maintenance contracts and on call maintenance.
• Ensured periodic maintenance and repairs on equipment within a facility, and that the facility is clean and orderly at all times.
• Responsible for development, implementation, and periodic review of the preventive and proactive maintenance schedule.
• Monitored and oversaw the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
• Managed in the development and administration of site/facility maintenance budget, coordinated the allocation of resources following budget approval, and recommended approval of expenditures.

• Organize, direct and coordinate the activities of Contractors.
• Plan, prioritize, assign and direct the work of technical and clerical Personnel.
• Assist in the preparation and administration of budgets.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Develop and maintain appropriate filing and records keeping on site.
• Preparation of schedules for planned preventive maintenance activities for the current year & budgeting.
• Manage the Planned Preventive Maintenance program for the site.
• Ensure all inspections are carried out on time, all documents are properly filed and kept as record.
• Attend to and resolve clients issues promptly.
• Monitor client satisfaction and communicate issues to the Facilities Manager as appropriate.
• Liaise with suppliers/contractors to ensure that works are carried out in the most efficient manner and at the lowest practical cost.
• Monitor supplier/contractor performance and liaise with Facilities Manager to document instances of non-performance and corrective action taken.
• Ensure all contractors working on site comply with House Rules and other site requirements.
• To raise work orders, complete daily service request and customer queries in its priorities.
• To coordinate with DLP contractor, Owners Association & PMT in accomplishing the above at required.
• Maintain a comprehensive file of all service dockets and records.
• Maintain an afterhours contact list for all suppliers and contractors.

• Managed the Planned Preventive Maintenance program for the 270 Freehold Buildings at site.
• Preparation of schedules for planned preventive maintenance activities for the year 2009.
• Organize, direct and coordinate the activities of Contractors.
• Plan, prioritize, assign and direct the work of technical and clerical Personnel.
• Prepared budgets for OPEX - Building Run Costs AED 28 Million.
• Managed Team to survey and estimation of Building Improvement costs
• Develop and maintain appropriate filing and records keeping on site.
• Ensure all inspections are carried out on time, all documents are properly filed and kept as record.
• Monitor client satisfaction and communicate issues to the Facilities Manager as appropriate.
• Liaise with suppliers/contractors to ensure that works are carried out in the most efficient manner and
at the lowest practical cost.
• Monitor supplier/contractor performance and liaise with Facilities Manager to document instances of
non-performance and corrective action taken.
• Ensure all contractors working on site comply with House Rules and other site requirements.
• To raise work orders, complete daily service request and customer queries in its priorities.
• To coordinate with DLP contractor, Owners Association & PMT in accomplishing the above at required.

• Completion of DIC Core Room and MDF Rooms as per EITC requirements including, MDF termination, the integrity test, FM 200 system, SMDB Ups, DB Ups, FECP panel, HVAC control panel erection and commissioning,
• To arrange inspection with EITC for the DIC Core Room & MDF Rooms.
• To co-ordinate with DEWA Inspection and comply with their comments.
• To co-ordinate with the client, consultant and contractor for the above.
• To co-ordinate for inspection request with consultant.
• Material submittals and its follow up.
• Subcontractor payments.
• Co-ordination with consultants & Civil contractors,
• Co-ordination with Plumbing and Mechanical Department
• Installation, Glanding & Termination of MDB, SMDB, DB, etc
• Handling all Electrical Works including Conduiting, Wiring, Glanding, Termination, Meter Board Connections, Testing, Commissioning, etc.
• DLP & Handover management of 31 Buildings in International City.

• Completion of DIC Core Room and 31 MDF Rooms as per EITC requirements including, MDF
termination, the integrity test, FM 200 system, SMDB Ups, DB Ups, FECP panel, HVAC control panel
erection and commissioning,
• Handling all Electrical Works including Conduiting, Wiring, Glanding, Termination, Meter Board
Connections, Testing, Commissioning, etc.
• Installation, Glanding & Termination of MDB, SMDB, DB, etc
• DLP & Handover management of 31 Buildings in International City.
• To arrange inspection with EITC for the DIC Core Room & MDF Rooms.
• To co-ordinate with DEWA Inspection and comply with their comments.
• To co-ordinate with the client, consultant and Main contractor for the above.
• Material submittals and its follow up.
• Subcontractor payments.
• Co-ordination with consultants & Civil contractors