Mohamed Farouk abdou elsayed

Housekeeping coordinator at Jeddah Hilton

• Saudi Arabia
• My current job since August 2018

(Saudi Arabia

at Qasr Al Sharq Jeddah

• February 2016 to August 2018

at Hilton Salalah Resor

• Oman
• December 2017 to March 2018

Hotline Agent at Hilton Marsa Alam Nubian Resor

• October 2013 to December 2015

Receptionist

• May 2012 to October 2013

Covering the Reception in daily working hours).

at Hilton Borg Elarab Resor

• January 2007 to January 2008

at EL-Mahrosa Hotel Alexandri

• January 2006 to January 2007

Participated with the team to achieve 2012 Targets, Worked with the team to improve quality of work to reach a zero defect operation Key player in achieving 2012
•1st Position on Hotel Balance Scorecard in MEA,
• 5th position in Europe and MEA with Overall service SALT 81.8%,
•Achieve Trip Advisor Centre of Excellence Award.
• Trip Advisor 2013 Traveler’s` Choice Award.
•Top 25 Luxury Hotels in Egypt.
•Achieve 180% upselling.
•Department of the year 2012 ( Hilton Marsa Alam Resort)
•Department of the year 2013 ( Hilton Salalah Resort)