Shift Supervisor
Kuwait food company ( Americana)
Total des années d'expérience :14 years, 8 Mois
Motivating Team members for getting the best out of them to achieve the desired performance level.
Leading the Team from front and eliminating barriers between our strategic plan and implementation drive.
Achieving the maximum level of the budget and exceeding it.
Receiving compliment from satisfied customers.
Job responsibilities included
Make sure every one ensure 100% customer satisfaction.
Handling all customers’ complain.
Analysis study to the Daily, weekly and monthly sales to check our situation comparing with the competitors by know customer’s opinion and their impressions about our quality, prices and our service comparing with competitors.
Make new Ideas and Suggestion to overcome the problems or showing different Ideas to improve and develop our business
Train the new staff regarding orientation programs, well as on the job training.
تدريب الموظفون علي كيفية الطبخ بطريقة صحيحة وسليمةز
المتابعة المستمرة لما يقوم بة الموظفون من عمل
تحسين العمل في المطعم عن طريق الدورات المستمرة
Making competitions between my team by offering them incentives.
Doing extra training for my team to improve their performance
Job responsibilities included
Monitoring sales by daily, weekly and Monthly.
Implementing standard executions.
Monitoring and efficient utilization of resources and tools.
Conducting basic sales training program for the entire sales team.
Practical observation to each salesman, to ensure customer’s satisfaction.
Ensure that each sales man have appropriate tools for their job and is in good condition.
Place the daily order on the system for each company based on sales analyzing.
Spread team work and customer mania plus among the team.
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