Mohamed Gabr, Sales Coordinator

Mohamed Gabr

Sales Coordinator

UniTeam Medical Assistance

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Hotels Managment
Expérience
15 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 7 Mois

Sales Coordinator à UniTeam Medical Assistance
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis janvier 2016

 Tracking customer feedback using databases.  Negotiating the terms of an agreement and closing sales.  Preparation and follow up on client sales quotations, proposals & RFQs.  Acting as a contact between the Training Centers and existing potential clients.  Maintaining and developing relationships with existing clients in person, and via Email.  Cold calling to arrange meetings with potential customers to prospect for new business.  Contributes to marketing initiatives and promotes UniTeam approved strategies and monitor responses.

Customer Service Rep. à Egypt Air
  • Egypte - Le Caire
  • février 2013 à décembre 2015

• Listening to customer requirements and presenting appropriately to make a sale.
• Greet customers, understand the needs, extend suggestions and achieve the sales with theirs satisfactions.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Cold calling to arrange meetings with potential customers to prospect for new business.
• Responding to incoming email and phone enquiries.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Representing their company at trade exhibitions, events and demonstrations.

Cabin Crew à Emirates Airlines
  • Émirats Arabes Unis - Dubaï
  • décembre 2011 à novembre 2012

 Passenger safety.  Attend a safety briefing with flight deck crew, purser & senior flight steward and the rest of the operating cabin crew.  Ensure all equipment such as life vests, flashlights and firefighting equipment are on board, in the right quantity, and in proper condition at the respective station.  Any unserviceable or missing items must be reported and rectified prior to takeoff. Must monitor the cabin for any unusual smells or situations and maintain certain precautions such as keeping doors disarmed or open during fueling on the ground.etc…

Sales Representative à Tiffany&Co.
  • Émirats Arabes Unis - Dubaï
  • janvier 2008 à avril 2011

• Authorized to take the necessary decisions during the sales regarding customer's issues (complains or inquiries) and stock display with coordinating with the shop manager if necessary.
• Maintain the sales operation and customer's service activities, to optimize and the best in customer's satisfaction.
• Greet customers, understand the needs, extend suggestions and achieve the sales with theirs satisfactions.
• Follow up and coordinate with the workshop to do the appropriate repair or polish and receive customer's jewellery on time.
• Maintain attractive, neat & tidy display showcase, all the time, according to brand's principles and image.

Éducation

Baccalauréat, Hotels Managment
  • à the High Institute of Tourism and Hotels, Alexandria.
  • mai 2006

88%

Specialties & Skills

Customer Service
Sales Excellence
Professional Standards
Attitudes
—Highly motivated, loyal, hard worker and organized.
—Dedicated to ensuring a high level of customer service at all times.
Excellent Hospitality skills.
Positive and keen to succeed.
Strong Communication skills (Verbal, Listening, Writing).
Proactive attitude.
Negotiation Skills
Coordination
Strong leadership skills
Administration
Strong Selling Skills and Techniques
Complaint Handling
—Able to work efficiently and carefully under pressure.
—I pick up skills quickly and apply them successfully.
I pick up skills quickly and apply them successfully.
Complaint Handling.

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

First Aid CPR AED Administrator (Formation)
Institut de formation:
Heartsaver First Aid CPR AED AHA Accredited & HAAD licensed
Date de la formation:
March 2016
Durée:
8 heures
Customer Service Training (Formation)
Institut de formation:
Emirates Aviation College and Egypt Air Training College
Date de la formation:
October 2015
Durée:
24 heures
CRM Training (Formation)
Institut de formation:
Egypt Air Training College
Date de la formation:
October 2015
Durée:
18 heures
CRM Training (Formation)
Institut de formation:
Emirates Aviation College
Date de la formation:
May 2012
Durée:
18 heures

Loisirs

  • Reading
  • Swimming