IT Project Manager, IT Trainer
Contractor
Total years of experience :21 years, 6 Months
• Efficiently managed multiple contracts in Saudi Arabia according to the agreed scope, time and cost.
• Responsible for creating and managing temporary project teams and developing different IT project strategies.
• Provided more than 60 IT project/service management training session.
1)Design, development and support of monitoring solutions based on specific technologies.
2) Loose interaction with infrastructure, security, and hosting teams, customer solutions teams, and customers to capture requirements and to define and test solutions
3)Specification of requirements and definition of acceptance tests for development by 3rd parties where appropriate
4) Planning and support of complex customer implementations
5) Maintenance of the solution catalogue for the monitoring solutions and creation of documentation to support solutions adherence to change and release management processes
6) Contribute when needed in pre-sales process
7) Contribution to overall road map for monitoring solutions
8)Delivery of quality solutions to agreed deadlines
9)reporting of KPIs, activity and project progress
Key projects:
1) BMC ProactiveNet Performance Management (BPPM) project manager and technical lead.
->Analysis - Design - Implementation of the project
->Project management
2) BMC ProactiveNet Performance Management (BPPM) integration with BMC Capacity Optimization(BCO)
•Administrating the NMS of the company’s data center in Rennes-France.
•Troubleshooting monitoring problems.
•Make sure that all the systems in the data center is being monitored.
•Set test for new installed systems.
•Software improvement and developing if needed.
•Patrol administration.
•Unix/Linux administration.
•Windows administration tasks.
•Basic Virtualization tasks using ( Xen - SunVirtualBox )
•Administrating Network Management Systems ( Spectrum, Netcool & Company tailored systems ) hosted on SUN & HP-UX machines
•Acting as the middle layer between users and IMP-Dev teams.
•OS & DB troubleshooting level.
• ICC is the Data Operations Center of four cities; each city has its own network which connects faculties together within an expanded area then connecting them through a WAN frame relay connection to ICC in Ismailia.
• Working with sun Solaris servers such as Sun Fire® V880 server and Sun Fire® 280R server. Implementing and administering DNS service, Web service, Mail service, FTP service.
• I am familiar with 3com® network solutions such as 3com® 7700 managed switch, 5231 router and managing them through 3com® network director also through command interface.
•As I’ve been teaching IT courses to Egyptian graduates selected by Ministry of Communication and Information Technology (MCIT) coordinated and supervised by IBM Egypt. These students were organized and given courses formed as tracks in a lot of fields which was called Egyptian Graduate Project (EGP) in a period of six months.
• I’ve experienced teaching to the following sections:
• Web Development Section: Dream weaver, Photoshop, Flash, JavaScript, ASP, PHP, CGI using Perl, Databases such as MySql, Microsoft SQL, Access and DB2 courses
• Network Security Section: Linux basics, Linux Administration, Linux Network Administration and Linux as a firewall courses
• A+ Super User Section: A+ OS, A+ hardware, Linux Administration, Linux Basics, and Networking fundamentals courses.
•Supervising student’s web developing projects.
•Supervising projects implemented using Linux such as 4free which was a web hosting company accomplished using Linux and Firewalled using Linux .
•Solving software, hardware, network and internet connection problems.
Specialty Track(6 months-900 hours) : Web Professional Application Developer I have studied Networking, HTML, DHTML, JavaScript, PHP, ASP, Perl , java, Visual C, Database Design.
