IT Manager
Almuhtarif Documents Clearing Services
مجموع سنوات الخبرة :22 years, 5 أشهر
• Ensure business continuity with full responsibility for 100% uptime, full data backup, recovery and system redundancy.
• Serve as project manager for deployment of new technologies or devices such as security chips and video conferencing.
• Research and implement new innovative technologies that are capable of enhancing business productivity or reducing expenses..
• Completed IT infrastructure and made the Centre operational.
• Setup the full system for the services required IT setup included all hardware requirements, software and internal settings and configuration of the devices to work properly.
• Liaised with third party service providers and ensuring correct solutions delivered to pre-assigned budgets. Trained staff.
• Troubleshooted, diagnosed, installed and maintained for computer and other technical equipment, servers, and input/output devices including projectors, smart boards, speakers, and various other devices.
• Installing & configuring computer hardware operating systems and applications for users.
• Tested and resolved issues for users by diagnosing and fixing the problems.
• Providing department support including procedural documentation and relevant reports.
• Supporting the roll-out of new applications and uptime.
• Establishing rapport with staff, parents and other professionals, e.g., software developers.
• Testing and evaluating new technology; Reviewing and conscious of cost.
• Fire Proofing: Conducting electrical safety checks on computer equipment.
• Leading a team of 4 in testing, analyzing, troubleshooting and re-configuring servers and desktops.
• Administering, optimizing and supporting internal LAN/WAN infrastructure consisting of Windows 2008 Active Directory and more than 200 Windows 7 & 8.1 & 10 desktops.
• Researched, recommended and implemented new hardware and software into the environment to increase efficiency.
• Monitored and supported internal network security, including adding/deleting users and shared permissions.
• Analyzed and resolved network and server connectivity issues.
• Administered back-up/recovery solution utilizing Veritas Backup Exec.
• Supported internal users on all hardware and software issues.
(Consulting & technical support services for individuals and small business).
• Advised clients on purchases and set up of new equipment
• Reused and optimized current and outdated hardware and software for end users
• LAN and wireless routers systems setup for clients
• Migrated end users from Windows XP to Win7 and Win 8.1 and from PC to Mac OS systems
• Repaired damaged PC and Mac computers and laptops to working like new
• Set up email and corporate email on CPE mobile devices (tablets, cell phones, iPads, etc.).
Bachelor of Commerce Division of Accounting.