Site relaiability engineer
musala soft
مجموع سنوات الخبرة :15 years, 3 أشهر
● Design, implement, and manage the VMware VCF infrastructure to ensure high availability, scalability, and performance.
● Develop and maintain automation scripts using tools such as PowerShell, Python, or Bash to streamline infrastructure management tasks.
● Monitor and analyze system performance, identifying and resolving issues proactively.
● Implement and maintain monitoring and alerting systems to ensure the health and availability of the VMware VCF environment.
● Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues related to the VMware VCF infrastructure.
● Continuously optimize the VMware VCF environment, identifying areas for improvement and implementing solutions to enhance performance, efficiency, and reliability.
● Participate in capacity planning and scalability initiatives to meet future business requirements.
● Stay up-to-date with VMware VCF technology advancements and industry best practices, actively sharing knowledge with the team.
● Collaborate with vendors and support teams to troubleshoot and resolve escalated issues.
● Technical Leadership: Provide expert-level technical guidance and support to the IAM support team, ensuring timely and effective resolution of complex issues related to IAM systems, tools, and infrastructure.
● Problem-Solving: Analyze, diagnose, and resolve complex IAM-related issues and incidents, working closely with internal teams and external vendors to ensure optimal performance and security of IAM systems.
● Continuous Improvement: Identify opportunities for process improvement and optimization within the IAM support function, recommending and implementing new solutions, tools, and best practices to enhance efficiency and effectiveness.
● Cross-Functional Collaboration: Work closely with stakeholders from various departments, including IT, Security, Development, and Operations, to ensure alignment and integration of IAM support activities with broader organizational objectives.
● Knowledge Management: Develop and maintain comprehensive documentation of IAM systems, processes, and procedures, ensuring that the support team has access to accurate and up-to-date information for efficient problem resolution.
● Training & Development: Mentor and train junior team members, sharing technical expertise and promoting professional development within the IAM support team.
● Incident Management: Act as a point of escalation for high-priority IAM incidents, coordinating resources and leading efforts to resolve issues as quickly and efficiently as possible.
● Compliance & Security: Ensure that IAM support activities adhere to relevant regulatory, industry, and organizational security standards, policies, and best practices.
Serve as a VMware security consultant, providing expertise and guidance to Vodafone Integrated Services (_VOIS) on the secure implementation and management of VMware infrastructure.
● Configure network connectivity for ESXi hosts, ensuring optimal performance and security.
● Design and implement backend cabling for host connectivity, adhering to best practices and
organizational standards.
● Test and validate firewall rules, providing a comprehensive communication matrix to ensure secure and efficient firewall connectivity.
● Apply critical and high-importance patches based on CVE reporting, proactively addressing vulnerabilities in the VMware environment.
● Troubleshoot and resolve connectivity issues, collaborating with cross-functional teams to ensure a secure and reliable virtual infrastructure.
● Install and configure Linux-based virtual machines, optimizing performance and security.
● Harden and secure vCenter and ESXi servers, implementing best practices to protect the virtualized environment.
● Ensure the security of all hosted VMs, regularly monitoring and mitigating potential risks.
● Develop and implement automation processes for daily tasks, operations, and security
monitoring, driving efficiency and consistency across the VMware environment. Securing all
hosted VMs.
● Automation for daily tasks operations and security monitoring.
● Provide support for Active Directory and user access management, ensuring a secure and efficient environment for user authentication and authorization.
● Manage daily operations for vSphere 6.5, ensuring the optimal performance and stability of the virtualized infrastructure.
● Configure VLANs and vSwitches within vSphere, maintaining a well-organized and efficient network infrastructure.
● Install and configure network components for vSphere solutions in data center environments, adhering to best practices and organizational standards.
● Design racking and stacking layouts for data center devices, including top-of-rack cabling, to optimize space utilization and ease of maintenance.
● Support and maintain Linux HA Proxy load balancers, ensuring critical systems' high availability and optimal performance.
● Provision and configure new Red Hat servers, implementing best practices for performance and security.
● Perform hardware maintenance for Lenovo servers, ensuring the reliability and longevity of server infrastructure.
Automate daily tasks within the Linux operating system, streamlining operations and improving efficiency.
● Handle daily user requests, providing prompt and effective support for Front Arena-related issues and inquiries.
● Support dealing and treasury application tasks, ensuring smooth and efficient operations in the Front Arena environment.
● Maintain the Front Arena application database, monitoring the size and performance to ensure optimal efficiency and stability.
● Apply major changes to the Front Arena application and infrastructure, managing updates and enhancements as needed.
● Handle incidents on the ServiceNow system, coordinating resources and driving the resolution of issues in a timely manner.
● Collaborate with cross-functional teams to address application-related issues and implement improvements.
● Develop and maintain
Shift leader for IT data center operation.
● Supporting All the Bank’s daily reports generation for the corporate customer
● Automating daily tasks.
- Supporting All the Bank’s daily reports generation for the corporate customer
● Automating daily task
TE-Data for DSL services
▪ Supporting the ADSL services’ problem either physical or logical on phone.
▪ Supporting and handling all the Customer’s enquires.
▪ Escalate the complex problems to the appropriate teams using the escalation matrix.
▪ Flow up with the escalated cases to insure it get solved in the SLA time.
master in business administration (MBA) in digital transformation major
advanced diploma in computer science
