Mohamed Hafiz, Business Sales & Operation Development Manger

Mohamed Hafiz

Business Sales & Operation Development Manger

Rio Homes Textiles

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Business Administration
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Business Sales & Operation Development Manger at Rio Homes Textiles
  • Saudi Arabia - Jeddah
  • My current job since January 2023

Supplies Quality & Comfort assured products for Home & Hospitality since 2008.
Objective is to overlook overall Sales & Operation point of Contact, managing and running Stores, Factory and Warehouse.

Responsibility to research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets.

This includes increasing revenues, growth in terms of business expansion, increasing profitability by building strategic partnerships, and making strategic business decisions.

Managing Director & Owner at Studio InStyle (PVT) Ltd
  • Sri Lanka - Colombo 2
  • September 2021 to January 2023

“We Approach our customer with a personal touch & Ingenuity “with a highly recommended Interior/Exterior consultancy” related for your dream Design & Projects”

Incorporate unique skills in the creation of innovative state-of-the-art environment with lasting appearance, functional of space, need of users for the project goal & evaluate by our consultant. Our goal is to provide seamless solution between Interior & Exterior.

Store Manager at Abans PLC
  • Sri Lanka
  • July 2018 to December 2021

"Abans started business in 1968 as a little corner shop. Today it stands tall in a majestic multi storeyed building in Colombo's main thoroughfare and employs a dedicated and committed work force of over 15, 000"

Objective - Representing Abans PLC, pioneering movements within Sri Lanka's furniture sector, Abans Homes Instyle aims to provide consumers with an ergonomic and customizable approach to a stylish home. Each furniture set offered by the brand expresses three main attributes - exclusive style, luxurious comfort, and enhanced safety.

Key Responsible
•recruiting, training, supervising and appraising staff upon request from HR Dept.
•managing budgets and responsible of store expenses
•maintaining statistical and financial records
•dealing with customer queries and complaints
•overseeing pricing and stock control
•maximizing profitability and setting/meeting sales targets, including motivating staff to do so
•ensuring compliance with health and safety legislation
•preparing promotional materials and displays
•liaising with head office

Interior & Exterior Consultant at Craft Supplies (PVT) Ltd
  • Sri Lanka - Maharagama
  • November 2015 to June 2018

A premier furniture manufacturer in Sri Lanka, Craft Supplies has created high quality home and office furniture for over 40 years, showcasing a repertoire of Mahogany and Teak masterpieces in traditional and contemporary styles.

Develop and attain customer experience and sales objectives for the company. Sell all products and services offered by the Company. Handle all administrative aspects of the sale. Maintain knowledge of competitive offers and provide critical market feedback to the Company regarding local competition and product/service. Handle service inquiries from customers. Ensure an extraordinary customer experience.

Port & Vessel Operation Executive at NAWAH Port Management FZE
  • United Arab Emirates - Dubai
  • June 2013 to September 2015

NAWAH Port Management (NPM) is an international port operator committed to establishing world-class port operations in southern Iraq. Working hand in hand with strong, local Iraqi partners, NPM is leveraging its global expertise and contacts to help re-establish Iraq as a leader in global trade and commerce and the key gateway between Europe and Asia.

Document Controller at ADSO LLC
  • United Arab Emirates - Dubai
  • July 2010 to July 2013

Import/Export Controller thru Sea, Air and Land Routes.

Client Relations Team Lead at Innodate Isogen (PVT) Ltd
  • Sri Lanka - Colombo 12
  • March 2008 to May 2010

Joined as a Customer Service Agent and Promoted to Team Leader

Education

Bachelor's degree, Business Administration
  • at University Of Portsmouth
  • September 2010

Areas of Study:  W1001 Accounting Foundation - A  W1002 Management Foundation - B  W1003 Business Communication - A  W1004 Quantitative Methods - C  W1005 Accounting - C  W1006 Management - D  W1007 Economics - D  W1008 Marketing - C

Higher diploma, Diploma in Management
  • at American College of Higher Education
  • September 2007

B Honors - 80% GPA

Specialties & Skills

Inventory
Business
Customer Service
Microsoft CRM
Microsoft Excel
APPLICATION DEVELOPMENT SYSTEM ONLINE (ADSO)
CUSTOMER EXPERIENCE
INGENUITY
INTERIOR DESIGN
LEGISLATION
MANAGEMENT
MOOD BOARDS
OPERATIONS
PORT MANAGEMENT

Languages

Tamil
Expert
Hindi
Expert
English
Expert

Training and Certifications

Certificate in Computer Network Administration (Certificate)
Date Attended:
January 2008
Certificate in Customer Handling (Certificate)
Date Attended:
May 2017

Hobbies

  • Association Football
    Best Eleven Player for Renold Football Association